Summary
Overview
Work History
Education
Skills
Additional Information
Hobbies
Timeline
Generic

Seth White

Tempe,AZ

Summary

Motivated Sales Captain possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. As a manager in charge, I am acquainted with working well with others, while also taking charge when needed.

Overview

3
3
years of professional experience

Work History

Shift Manager

Jimmy Johns Gourmet Subs
Tempe, AZ
01.2024 - Current
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Maintained inventory levels by monitoring orders and restocking as needed.
  • Positioned skilled staff in key areas throughout shift to optimize productivity.
  • Overlooked inventory receiving, auditing and restocking.
  • Handled register and safe funds throughout shift for AM and PM deposits.

Sales Captain

Jamba Juice Hawaii
Mililani Town, HI
06.2021 - 05.2023
  • Delegated daily tasks to team members to optimize group productivity.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Documented production levels and materials used to keep management informed.
  • Collaborated with management team to implement new work procedures or policies.
  • Rotated through series of different stations based on team needs.
  • Followed staffing strategies to achieve production goals.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated tasks to team members, maximizing unique strengths and skill sets.

Education

High School Diploma -

Leilehua High School
Wahiawa, HI
05.2023

Bachelor of Science - Computer Science

Arizona State University
Tempe, AZ

Skills

  • Experience in leadership
  • Labor/Sales Management and Cash Handling
  • Product Management
  • Coaching and Mentoring
  • Inventory and Scheduling Management
  • Teamwork and Collaboration
  • Problem-Solving
  • Experience in Leadership
  • Verbal and Written Communication
  • Quality Control

Additional Information

  • Supporter and volunteer of the FRG (Family Readiness Group), a spouse and soldier oriented volunteer group focused on improving community connections between active duty members and their families within the Military. It is also used as a support group for family members with spouses who are deployed.
  • Took part in a service project oriented on literacy needs in the local and state community, accomplished through AP with WE Service. In this project, research on both local and global literacy. This research included the number of people effected, why illiteracy is an issue, how to improve literacy, and what issues illiteracy can grow into. We students were tasked with creating audio readings of popular children's books to local schools and shelters while having extensive discussions with literacy coaches within Hawaii.

Hobbies

  • Regularly go on hikes to improve my involvement with nature and gain experience of new sights.
  • Traveling to countries and cities to connect, experience, and share cultures outside my own, while meeting new people and expanding my viewpoints.
  • High school varsity tennis (freshman-senior) to increase teamwork skills, good sportsmanship and etiquette, as well as time management and performing under pressure.
  • Passionate for the art of photography being able to utilize composition, lighting, and technique to capture beautiful landscapes and settings.
  • Working with the community as a volunteer to improve the environment, livelihood of soldiers and their spouses, and ease the transition of PCS periods for families.

Timeline

Shift Manager

Jimmy Johns Gourmet Subs
01.2024 - Current

Sales Captain

Jamba Juice Hawaii
06.2021 - 05.2023

High School Diploma -

Leilehua High School

Bachelor of Science - Computer Science

Arizona State University
Seth White