SETH WONDERCHECK
TEMPE,AZ
Summary
Experienced professional with a strong background in customer service and a passion for creative projects. Demonstrated success in project management, client engagement, and delivering high-quality results under tight deadlines. Skilled in using Adobe Creative Suite and FL Studio to enhance project outcomes. Eager to apply a blend of creative and analytical skills in a dynamic customer-focused or creative position.
Overview
8
8
years of professional experience
Work History
Freelance Artist & Entrepreneur
Self-Employed
Remote, AZ
12.2021 - Current
- Launched a successful art project, generating significant revenue by effectively marketing and engaging with a dedicated community online, developing a cohesive brand.
- Conducted 2-3 weekly auctions, achieving a record single sale of $3,500.
- Fulfilled 20 high-value custom art commissions at $1,000 each.
Customer Service Representative
Primera Interiors
Tempe, AZ
10.2023 - 10.2024
- Developed strong client partnerships through tailored service, facilitating communication between key clients and technical teams to achieve superior results.
- Managed high-volume inbound and outbound calls from customers, as well as construction superintendents, addressing inquiries, resolving issues, and providing timely updates.
- Coordinated daily schedules for technicians, ensuring timely completion of cabinet repairs and installations for luxury home construction projects.
Bartender
Desert Monks Brewing Co.
Gilbert, AZ
04.2023 - 10.2023
- Streamlined bar operations, reducing wait times, and increasing customer turnover without compromising service quality.
- Elevated guest experience through personalized service, swiftly addressing inquiries and concerns, while maintaining a vibrant atmosphere.
Audio Visual Technician
Encore Global
Tempe, AZ
11.2022 - 04.2023
- Diagnosed and fixed equipment, as well as software issues, ensuring seamless AV operations.
- Delivered high-quality technical support, ensuring a seamless event experience for high-profile clients.
Inbound Sales Representative
Safelite AutoGlass
Chandler, AZ
06.2017 - 07.2020
- Handled customer requests proficiently, enhancing overall satisfaction.
- Closed sales by building rapport and overcoming objections.
- Partnered with external agents to enhance customer service.
Education
GRADUATION CERTIFICATE - AUDIO ENGINEERING
Conservatory of Recording Arts And Sciences
Gilbert, AZ08.2019
Skills
- Customer Service
- Adobe Creative Suite
- Web Design
- Project Management
- Creative Problem Solving
- Inbound Sales
- Outbound Sales
- Marketing
- FL Studio
- Pro Tools
Timeline
Customer Service Representative
Primera Interiors
10.2023 - 10.2024
Bartender
Desert Monks Brewing Co.
04.2023 - 10.2023
Audio Visual Technician
Encore Global
11.2022 - 04.2023
Freelance Artist & Entrepreneur
Self-Employed
12.2021 - Current
Inbound Sales Representative
Safelite AutoGlass
06.2017 - 07.2020
GRADUATION CERTIFICATE - AUDIO ENGINEERING
Conservatory of Recording Arts And Sciences
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