Results-driven team leader with proven expertise in process improvement, conflict resolution, and people management. Committed to enhancing team productivity and operational efficiency.
Overview
7
7
years of professional experience
Work History
Team Leader
Walmart
Nixa, MO
10.2022 - Current
Led team in achieving operational excellence through effective scheduling and resource allocation.
Mentored team members, fostering skill development and enhancing overall productivity.
Implemented process improvements that streamlined workflow and reduced downtime.
Coordinated inventory management to maintain optimal stock levels and minimize discrepancies.
Ensured compliance with safety regulations, promoting a secure work environment for all staff.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Machine Operator/Assembler
REPUBLIC INCORPORATED
SPRINGFIELD, MO
08.2021 - 09.2022
Operated machinery to assemble components efficiently in production line.
Conducted quality inspections to ensure product standards met specifications.
Maintained equipment by performing routine maintenance and troubleshooting issues.
Collaborated with team members to improve assembly processes and workflow efficiency.
Trained new employees on operational procedures and safety protocols.
Implemented suggestions that enhanced productivity and reduced downtime in operations.
Operated machining equipment safely with team of operators.
Complied with company and OSHA safety rules and regulations.
Asset Protection Associate
Walmart
Nixa, MO
03.2021 - 08.2021
Monitored inventory levels to prevent loss and ensure product availability.
Conducted surveillance and investigations to identify theft and fraud incidents.
Collaborated with management to implement loss prevention strategies and policies.
Trained new associates on asset protection protocols and safety procedures.
Online Personal Shopper
Walmart
Nixa, MO
01.2019 - 08.2021
Curated personalized shopping experiences based on customer preferences and purchase history.
Utilized Walmart's online platform to manage inventory and streamline order fulfillment processes.
Collaborated with team members to enhance product selection and improve user navigation on the website.
Analyzed customer feedback to identify trends and implement improvements in service delivery.
Ensured timely communication with customers regarding order status, fostering trust and satisfaction.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Consistently met deadlines and quality goals for accuracy and timeliness.