Seth Keata Hor
Long Beach,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
Language
6
6
years of professional experience
Work History
Store Supervisor
5th ave Bagelry
Long Beach, California
04.2025 - Current
- Supervised daily front-of-house operations at 5th ave Bagelry.
- Trained team members on bagel service, register use, and customer greeting; ensured all areas were stocked and maintained cleanliness.
- Managed daily opening and closing procedures for 5th ave Bagelry, ensuring smooth operations and compliance with store protocols.
- Monitored food display, bakery freshness, and restocking needs throughout shifts.
- Supervised cashiers, trained new team members, and monitored individual performance to uphold service standards.
- Answered customer queries and complaints and provided prompt solutions.
Restaurant Supervisor
Udom Khmer restaurant
Long Beach, California
06.2023 - 10.2024
- Coordinated cash handling, register balancing, and drawer checks.
- Supervised work of cashiers, training new team members and monitoring performance.
- Answered customer queries and complaints and provided prompt solutions.
- Monitored stock levels and identified ordering needs.
- Trained team members on service, register use, and customer greeting.
- Handled customer transactions and balanced cash drawers.
- Resolved customer complaints.
- Managed customer orders, special requests, and service flow during busy hours.
- Opened and closed store every day.
General cashier
Sun and Moon Urban Hotel
Pnhom penh, Cambodia
01.2021 - 05.2023
- Cash Collection & Reconciliations:Collect daily drop envelopes, cash, and credit card vouchers from the front office, restaurants, and other hotel outlets.
- Bank Deposits:Prepare daily bank deposit slips, tally cash receipts, and coordinate secure bank drops (often accompanied by security).
- House Banks & Floats:Issue, audit, and maintain house banks, petty cash funds, and daily change requirements for cashiers across the hotel.
- Discrepancy Tracking:Investigated cash overages and shortages, documented variances, and submitted detailed reports to Chief Accountant or Director of Finance for resolution.
- Petty Cash Administration:Reviewed, approved, disbursed, and replenished petty cash expenses, ensuring compliance with hotel policy and financial accuracy.
- Foreign Currency:Monitored exchange rates and managed foreign currency transactions to facilitate accurate financial operations.
- Reporting:Prepare the General Cashier Daily Report, petty cash logs, and month-end supporting schedules.
Education
Arizon School
Pnhom Penh, Cambodia Skills
- Store operations management
- POS operation
- Cash reconciliation
- Bank deposits management
- Inventory management
- Staff training
- Inventory ordering
- Stock ordering
- Opening procedures
- Closing procedures
- Team member training
- Customer service
- Problem resolution
- Reporting and documentation
- Team leadership
- Team development
- Payroll administration
Languages
Cambodian
Native/ Bilingual
Timeline
Store Supervisor
5th ave Bagelry
04.2025 - Current
Restaurant Supervisor
Udom Khmer restaurant
06.2023 - 10.2024
General cashier
Sun and Moon Urban Hotel
01.2021 - 05.2023
Arizon School