Seth Leonard
Cedar Rapids
Summary
Dynamic professional with strong customer service and problem-solving skills. Proven ability to enhance customer satisfaction and drive sales growth through effective teamwork and multi-tasking.
Motivated sales associate with extensive experience in customer engagement and inventory management. Recognized for strong time management and collaboration skills, ensuring seamless store operations and exceptional service delivery.
Overview
24
24
years of professional experience
Work History
Sales Associate/Technician
Crash N Bash Hobbies
04.2023 - Current
- Delivered exceptional customer service to enhance shopping experience and build customer loyalty.
- Assisted customers in product selection, providing expert knowledge of hobby supplies and equipment.
- Maintained inventory levels by conducting regular stock checks and organizing merchandise displays.
- Trained new staff on sales techniques and product knowledge to ensure team effectiveness.
- Implemented promotional strategies to increase product visibility and drive sales growth.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Kitchen Manager
Nankegroup
08.2022 - Current
- Managed daily kitchen operations, ensuring compliance with health and safety standards.
- Supervised kitchen staff, providing training and mentorship to enhance team performance.
- Developed and implemented efficient workflows, reducing food preparation time and waste.
- Collaborated with suppliers to source high-quality ingredients while managing inventory levels.
- Oversaw menu planning, incorporating seasonal offerings to maximize customer satisfaction.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Football Official
IHSAA
08.2010 - Current
- Officiated high school football games, ensuring adherence to rules and regulations.
- Collaborated with coaching staff to address game-related concerns and clarify rulings.
- Evaluated player conduct and performance, maintaining sportsmanship standards on the field.
- Analyzed game footage to improve decision-making accuracy and officiating techniques.
- Implemented strategic approaches to enhance game flow and minimize disruptions.
- Conducted pre-game inspections of equipment to ensure safety compliance and readiness for play.
- Inspected both teams' equipment before game to verify compliance with established standards.
- Enforced league rules and regulations to maintain game structure and encourage good sportsmanship.
Business Owner
Green Fusion LLC
03.2010 - Current
- Developed and implemented sustainable business practices to enhance operational efficiency.
- Led strategic planning sessions to define company goals and growth initiatives.
- Managed financial forecasting and budgeting to optimize resource allocation.
- Fostered partnerships with local suppliers to strengthen community engagement and support sustainability efforts.
Kitchen Manager
Double Inn
01.2002 - 08.2013
- Conducted regular quality control checks to maintain food presentation and taste consistency.
- Led initiatives to improve kitchen efficiency, resulting in streamlined service during peak hours.
- Analyzed operational processes, identifying areas for improvement and implementing strategic solutions.
- Checked and tested foods to verify quality and temperature.
Education
High School Diploma -
Ankeny High School
Ankeny, IANo Degree - Education
Kirkwood
Cedar Rapids, IANo Degree - General Studies
Austin Community College
Austin, TXSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
Timeline
Sales Associate/Technician
Crash N Bash Hobbies
04.2023 - Current
Kitchen Manager
Nankegroup
08.2022 - Current
Football Official
IHSAA
08.2010 - Current
Business Owner
Green Fusion LLC
03.2010 - Current
Kitchen Manager
Double Inn
01.2002 - 08.2013
High School Diploma -
Ankeny High School
No Degree - Education
Kirkwood
No Degree - General Studies
Austin Community College