Seth M. Keene

• Loaded and unloaded, sorted, zoned and stacked packages arriving via conveyor belt onto delivery truck shelves in high-pressure warehouse environment; ensured package address labels were front-facing for quick driver identification.
• Utilized Zebra Ring Scanner devices to accurately scan barcodes and sort outgoing packages to designated delivery truck work areas.
• Adhered to safety protocols for handling hazardous materials, and maintained conveyor belt and truck safety standards.

Accomplishments:

• Consistently achieved upwards of 97% package scan accuracy across three years.

• Assisted with in-home hospice and daily living care for diabetic elderly family member, encouraging physical therapy and documenting nutritional and medical information.
• Provided daily housekeeping and transportation for and the scheduling of medical appointments.
• Assessed the severity of and swiftly responded to health concerns, illnesses, injuries and emergencies.

Accomplishments:

• Gradually reduced the doctor-prescribe insulin dose by over 50% across four years with steady diet and activity monitoring.
• Elder remained ambulatory until end-of-life (99 yrs in 2023).

• Excelled during a pandemic-driven period of a massive influx of package shipments, consistently demonstrating reliability in a higher-intensity work environment.

• Demonstrated proficiency at every station including food and smoothie preparation, tool sanitization, register balancing and store opening/closing.
• Complied with and adhered to required city health inspection and food safety practices.
• Verified and properly rotated weekly food inventory; received and stored SYSCO-delivered products.
• Handled in-store and by-phone customer inquiries, complaints, orders and deliveries.
• Trained and counseled newly on-boarded crew members.

Accomplishments:

• Granted opening/closing-shift key responsibilities (2017).
• Promoted from Crew Member to Shift Lead (2018).
• Trusted by management to perform off-site deliveries and errands, in addition to autonomous interior deep-cleaning outside working hours.

• Maintained and reorganized merchandise displays; folding, hanging and stacking clothing items for customer presentation.
• Assisted and directed customer inquiries.

• Greeted and assisted customers, carefully identifying and fulfilling inquiries and additional requests per management discretion.
• Cooperated with team members to efficiently and thoroughly clean vehicles, including washing, drying, vacuuming, and detailing interior and exterior.
• Daily sanitization and janitorial duties of facility and customer waiting areas.

• Regular maintenance of and rearrangement of store merchandise and displays; occasional fulfillment and online-order placement duties.
• Assisted and informed customers on store products; processed transactions on POS systems and cash register.

• Guided vehicles into facility bay areas to be washed, dried, vacuumed, cleaned and scrubbed per service limitations.

Accomplishments:

• Trusted by management to help with occasional technical support and extra-hour tasks.
• Assisted with and performed complete vehicle details on behalf upon specific managerial or customer request.