Experienced administrative professional seeking a full time position.
Overview
15
15
years of professional experience
Work History
Human Services Specialist
County of San Diego Health and Human Resources
03.2024 - 04.2024
Responsible for communicating and interpreting various government codes, regulations and ordinance related to state and federal funded programs in a courteous, efficient and timely manner
Prioritized daily task to meet strict legal requirements and deadlines for CalFresh program
Reviewed applications in Cal-SAWS for correct and complete information to adhere to program policies, government codes and regulation to determine eligibility and accurate benefits issuance
Prepared correspondence and documents to be recorded in Image Trust
Conducted follow up tasks and provided appropriate referrals to meet the customer's immediate need
Maintained the security of files, records and documents (i.e
Income tax returns, profit/loss statements and birth/death and marriage certificates) to ensure confidentiality of client's information.
Federal Account Sales / Vendor Relations Specialist
Coronado Distribution Company
03.2017 - 03.2024
Facilitated billing inquiries/requests to establish and terminate service contracts for customers (via walk in/ telephone)
Liaison for reporting customer web issues to vendor
Performed electronic modifications to government contracts as needed
Processed and reviewed government contract agreements, orders and claims for accuracy, completeness in accordance with the Federal Acquisition Regulations (FAR)
Provided courteous quality service to members of the public and representatives from commercial/government agencies in an efficient and timely manner
Maintained various types of security documents for numerous properties/contracts and projects to ensure confidentiality for commercial and government clients
Examined correspondence packets for final approval
Prepared and balanced payment transactions for daily cash report
Handled incoming mail distribution and outgoing mail preparation
Assisted with set up and facilitation of various presentation equipment.
Inside Sales Supervisor
Galaxie Defense Marketing Services
11.2014 - 03.2017
Analyzed performance metrics to maximize productivity
Resolved issues and created opportunities to enhance profit margins
Supervised 16 inside sales reps
Managed daily performance and provided feedback to increase team morale
Facilitated key information regarding products, promotions and sales incentive
Fostered competitive drive for sales team
Responsible for generating and reviewing monthly retention report
Mentored team to meet daily sales goals.
Education
High School Diploma -
West Philadelphia High School
Philadelphia, PA
06.1987
Skills
Data Entry
Phone Etiquette
Customer Service
Outlook
Excel
MS Word
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Human Services Specialist
County of San Diego Health and Human Resources
03.2024 - 04.2024
Federal Account Sales / Vendor Relations Specialist
Senior Protective Services Worker, Court Intervention at San Diego County Health and Human Service Agency, Child and Family Well-Being- Office of Child SafetySenior Protective Services Worker, Court Intervention at San Diego County Health and Human Service Agency, Child and Family Well-Being- Office of Child Safety
Senior Office Assistant at County of San Diego Health & Human Services AgencySenior Office Assistant at County of San Diego Health & Human Services Agency
Human Services Specialist at County of San Diego Health & Human Services AgencyHuman Services Specialist at County of San Diego Health & Human Services Agency