Sethykun Kong
Long Beach,CA
Summary
Self-motivated Audio Video Technician with extensive experience in Control 4 programming and a solid foundation in Network Systems. Proven ability to enhance client satisfaction through innovative tech solutions, resulting in highly engaged and fulfilled customers. Committed to continuous learning and improvement within the dynamic audio-visual industry.
Overview
18
18
years of professional experience
Work History
Lead Technician
Oasis Luxory Smart Homes
Anaheim, CA
02.2024 - Current
- Lead Home Automation Projects from start to finish
- Prewire
- Install the needed equipment, from TVs to cameras to speakers, etc.
- Build Racks.
- Commision the Network gear and setup Mac reservations for the IP controlled devices
- Commision the Wifi Network
- Setup and program Control 4
- Setup and configure Camera Systems
- Setup and configure Security alarm systems from quolsys to honewell systems
- Lutron Shade and lighting install and programming
- Advanced lighting programming (scenes and schedules)
- Lead a team for home automation projects
- Provide Service over the phone to resolve issues that may arise (and on site)
- Configure Sonos Systems
Service Technician
Digital Installers
Long Beach, CA
01.2012 - 01.2023
- Troubleshoot Audio Video systems where issues occur (Onsite and Remote)
- Was also a lead technician
- Same Experience as a Lead Technician above.
- Started as a wire puller/helper and worked my way up to being a lead technician and service technician
Customer Service Advisor
Jiffy Lube Oil Change Center
Westminster, CA
03.2007 - 01.2012
- advise customers on the type of oil is recommended
- advise customers on the maintenance recommended
- Cashier
- Worked as a lower bay tech, moved my way up to a hood tech, then to a customer service advisor/supervisor.
- had keys to the shop
- Changed all the fluids necessary on the vehicle when needed
- rotate tires
- change fuel injectors, air filters, cabin air filters
Education
High School Diploma -
Jordan High School
Long Beach, CA06-2014
Skills
- Network Configurations and Vlan
- Control 4 Programmer
- Rack Builds
- Lutron Programmer
- Hands on Installs
- Great with Clients
- Demo the Finished Home Automation System with Clients
- Home Theater Setups and Configurations
- Surveillance Camera Installs and Configurations
- Security alarm system installs and setup
- Audio and Video Install and Setup
- Leader
- Integration with third party equipment
Timeline
Lead Technician
Oasis Luxory Smart Homes
02.2024 - Current
Service Technician
Digital Installers
01.2012 - 01.2023
Customer Service Advisor
Jiffy Lube Oil Change Center
03.2007 - 01.2012
High School Diploma -
Jordan High School
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