Sevanna Rhone
Red Oak,TX
Summary
High-performing professional with a proven track record of improving business operations, profitability, and team development. Skilled manager and compliance specialist adept at thriving in fast-paced and dynamic environments. Committed to maintaining operational accuracy and achieving optimal profitability. Seeking a collaborative marketing role to utilize excellent organizational, planning, and communication skills to positively impact customer bottom-lines with creative and engaging marketing copy. Trained in social media management, audience engagement, and marketing campaign development.
Overview
7
7
years of professional experience
Work History
Area Manager - Operations Manager In Training
Amazon
Wilmer
04.2024 - Current
- Developed strategies to enhance customer service, streamline operations and optimize cost effectiveness.
- Facilitated comprehensive training programs to equip new hires with the necessary skills for success.
- Ensured safety standards were met and maintained a safe work environment for all employees.
- Monitored performance metrics including production rate, inventory control, quality assurance, and cost reduction.
- Contributed ideas and insights during strategic planning sessions, resulting in increased operational efficiency across all departments.
- Aligned goals and objectives to business strategy, and tracked progress.
- Educated employees on corporate policy and procedure compliance to enhance operational outcomes.
Crossover Athletics Marketing Director
Crossover Athletics
Stafford, TX
08.2023 - 12.2023
- Attended meetings and worked collaboratively with cross-functional teams to brainstorm new ideas.
- Assisted personnel with day-to-day marketing tasks and coordinating activities.
- Developed social media content and campaigns and analyzed metrics to capture trends and opportunities.
- Captured, organized and edited videos and photos for presentations and advertising.
- Executed marketing communications to increase brand awareness and visibility and influence customer buying decisions.
- Created marketing collateral to aid in client education
2023 Summer Amazon Area Manager Internship
Amazon
San Antonio, TX
05.2023 - 07.2023
- Prepared staff work schedules and assigned team members to specific duties.
- Mitigated business risks by working closely with staff members and assessing performance.
- Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Collaborated with management to prepare project budget for mechanical operations within Amazon.
- Identified areas requiring improvement and developed new methodologies to meet milestones.
- Presented findings to management and executive leadership and fielded questions to help refine strategies.
- Created test cases and scenarios for documentation and root cause analysis of bugs.
- Designed data collection and reduction to draw conclusions from operational, notional and simulated data sets.
- Performed quantitative and qualitative evaluations to measure effectiveness of field programs and operations.
Cashier
HEB Grocery Store
Missouri City, TX
05.2019 - 05.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Dillard University Marketing Intern
Lawless Chapel
New Orleans, LA
11.2020 - 05.2021
- Managed social media accounts to promote and publicize events
- Designed promotional materials for various events organized by Lawless Chapel on campus
- Gained valuable experience by shadowing meetings and observing the marketing director's strategies.
Activity Coordinator/Camp Counselor
HMAAC
Houston, TX
06.2017 - 08.2017
- Developed and executed compelling promotional advertisements for the camp
- Assisted in organizing and executing engaging activities and projects for children
- Guided interactive experiences for children through field trips and workshops.
- Researched program and activity ideas, aligning with delivery objectives using participant suggestions and feedback.
- Supported activity leaders and external providers to implement structured activities.
- Cultivated an environment of clear and open communication with event staff, facilitating smooth task distribution and addressing any needs promptly.
Education
Bachelor of Business Administration - Marketing
Texas Southern University
Houston, TX12.2023
Bachelor of Business Administration - Marketing
Dillard University 2019-2021
New Orleans, LASkills
- Strong Lead Development Skills
- Prospecting Skills
- Excellent Communication Skills
- Pipeline Management
- Client Relationship Management
- Budget Development
- Social Media Skills
- Account Management
- Operations Management
- Cost Control
- Compliance Monitoring
- Contract Management
- Project Management
- Root Cause Analysis
Affiliations
- Dillard University's Woman's Track and Field Captain 2020-2021
- Dillard University’s Presidents List (Freshman & Sophomore year)
- Texas Southern University’s Dean's List (Junior & Senior year)
- Texas Southern University’s National Honor Society
- Beta Gamma International Business Honor Society
- National Women’s Science Award
- National American Marketing Association Member
- Girl Scouts Bronze Award & Girl Scouts Silver Award
Timeline
Area Manager - Operations Manager In Training
Amazon
04.2024 - Current
Crossover Athletics Marketing Director
Crossover Athletics
08.2023 - 12.2023
2023 Summer Amazon Area Manager Internship
Amazon
05.2023 - 07.2023
Dillard University Marketing Intern
Lawless Chapel
11.2020 - 05.2021
Cashier
HEB Grocery Store
05.2019 - 05.2023
Activity Coordinator/Camp Counselor
HMAAC
06.2017 - 08.2017
Bachelor of Business Administration - Marketing
Texas Southern University
Bachelor of Business Administration - Marketing
Dillard University 2019-2021