Sevdije Dodic
Staten Island
Summary
Proven leader in catering and customer service, I enhanced client satisfaction at Aramark through efficient operations and exceptional service. Skilled in hygiene practices and cash handling, I excel in fast-paced environments, evidenced by training staff and surpassing safety standards. Fluent in multiple languages, I bring a unique blend of communication and organizational skills to any team.
Overview
7
7
years of professional experience
Work History
Catering Supervisor
Alliance Bernstein With Aramark
08.2024 - Current
- Streamlined catering operations by implementing efficient processes for food preparation, service, and cleanup.
- Enhanced client satisfaction by providing exceptional catering services for various events, including corporate meetings.
- Ensured timely setup and breakdown of event spaces while adhering to all safety protocols.
- Maintained strict compliance with local health department regulations regarding food safety and sanitation practices.
Catering Barista
Restaurant Association Compass Group
02.2018 - 06.2024
- Managed morning rush of customers daily with efficient, levelheaded Manhattan, NYcustomer service
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Trained new baristas on company policies and procedures regarding food handling safety standards
- Followed health, safety and sanitation guidelines to pass state inspections.
Cashier
Bagels R Us
07.2020 - 05.2022
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
Walgreens
09.2017 - 10.2018
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Economics
Vllazerim Bashkim
Ulcinj, Montenegro05.2017
Skills
- Scheduling staff
- Hygiene practices
- Sanitation standards
- Cash handling
- Fluent in Albanian and Basic knowledge in Serbian and Turkish
- Opening and Closing Duties
Timeline
Catering Supervisor
Alliance Bernstein With Aramark
08.2024 - Current
Cashier
Bagels R Us
07.2020 - 05.2022
Catering Barista
Restaurant Association Compass Group
02.2018 - 06.2024
Cashier
Walgreens
09.2017 - 10.2018
Economics
Vllazerim Bashkim
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