Seven Hicks
Winter Garden
Summary
Detail-oriented professional with experience in financial aid administration, benefits operations, customer service, and program support. Skilled in managing complex processes, maintaining data accuracy, ensuring regulatory compliance, and providing exceptional stakeholder support. Demonstrated ability to collaborate across teams, solve problems efficiently, and adapt to dynamic environments.
Overview
3
3
years of professional experience
Work History
Financial Aid Coordinator
University of Central Florida
Orlando
04.2026 - Current
- Guided students and families through financial aid processes, clarifying eligibility requirements and funding options
- Manage scholarship administration activities, including tracking allocations, monitoring budgets, and maintaining records
- Partnered with university departments and external organizations to develop and implement outreach initiatives that enhance financial literacy
Benefits Advisor
Alight Solutions
08.2025 - 02.2026
- Processed and reviewed benefits enrollment information for accuracy and compliance with regulatory guidelines, enhancing overall enrollment integrity.
- Maintained detailed records within CRM systems, safeguarding data integrity and confidentiality of sensitive information.
- Supported benefits administration workflows by resolving discrepancies and updating records to ensure adherence to policy requirements.
Childcare Assistant
UNL children's center
Lincoln
12.2023 - 04.2025
- Partnered with teachers to deliver lesson plans and activities that engaged students and supported curriculum goals.
- Created educational materials and online resources to enrich learning experiences and support diverse learning needs.
- Facilitated classroom operations by organizing and maintaining structured routines that enhanced learning environment.
Education
Bachelor of Science - Education
University of Nebraska, Lincoln
Lincoln, NE12-2024
Skills
- Financial aid administration
- Scholarship management
- Compliance monitoring
- Budget tracking
- Data management
- Customer relationship management
Timeline
Financial Aid Coordinator
University of Central Florida
04.2026 - Current
Benefits Advisor
Alight Solutions
08.2025 - 02.2026
Childcare Assistant
UNL children's center
12.2023 - 04.2025
Bachelor of Science - Education
University of Nebraska, Lincoln