Severo Guadalupe
Target
North Bergen,NJ
1
Language
5
years of professional experience
Applied supermarket and pharmacy customer service experience while managing cash handling responsibilities.
Work History
Overnight Inbound Team Member
2 Years 3 Months- Supported guest service by locating merchandise, answering questions, and resolving store floor needs promptly.
- Restocked shelves, maintained zoning standards, and organized backroom inventory for accurate product availability.
- Operated POS systems to process transactions, handle returns, and deliver efficient checkout experiences.
- Picked and packed orders for fulfillment, following accuracy standards and prioritizing time-sensitive requests.
Manager
1 Year 11 Months- Directed daily store operations, ensuring smooth workflow and consistent customer service.
- Supervised team schedules, delegating tasks to maintain coverage and productivity.
- Trained associates on cash handling, sales procedures, and service standards.
- Monitored inventory levels, coordinated replenishment, and reduced stock shortages.
CUSTOMER SERVICE ASSOCIATE AND CASH REGISTER
11 Months- Welcomed customers during arrival and departure to support positive store experience.
- Managed checkout duties, handling returns, refunds, and exchanges accurately.
- Supported inventory stocking efforts to keep merchandise available and organized.
OVERNIGHT STORE ASSOCIATE
2 Months- Supported overnight operations.
- Coordinated restocking to maintain shelf availability.
Education
Associate degree - arts, Liberal Arts
High school diploma
Skills
Directed customer communications with clear verbal and written messages.
Strengthened customer loyalty through consistent service and follow-up.
Managed Salesforce records to support sales tracking and customer history.
Handled cash register operations with accuracy and efficiency.
Maintained strong attention to detail across daily work.
Coordinated communication to support smooth team and customer interactions.
Applied organizational skills to keep tasks and priorities on track.
Languages
Spanish
Native or Bilingual
Timeline
Overnight Inbound Team Member
Target
07.2024 - CurrentRead More
CUSTOMER SERVICE ASSOCIATE AND CASH REGISTER
WALGREENS
07.2022 - 06.2023Read More
Manager
Walgreens
05.2022 - 04.2024Read More
OVERNIGHT STORE ASSOCIATE
LIDL SUPERMARKET
09.2021 - 11.2021Read More
NORTH BERGEN HIGH SCHOOL
High school diploma
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HUDSON COUNTY COMMUNITY COLLEGE
Associate degree from arts, Liberal Arts
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