Summary
Overview
Work History
Education
Skills
Timeline
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Seyedmostafa Kazemi

Mclean,VA

Summary

Motivated and dedicated beauty and management professional with over 15 years of experience in customer service and management, and demonstrated knowledge of safety and security procedures. Proven record of delivering exceptional customer service in fast-paced environments. Recognized by local and national magazines and TVs for driving change and achieving remarkable landmarks in the fashion industry. Demonstrated communication and interpersonal relation skills in networking with models and celebrities, resulting in good customer experience and repeat business from referrals. Seeking a challenging role as a Transportation Security Administrator to leverage my transferable skills and experience in ensuring the safety and security of travelers.

Overview

8
8
years of professional experience

Work History

Business Owner/Manager

Samixx Salon Spa
Tyson, VA
04.2021 - Current
  • Grew business revenue by 80% by educating clients on the benefits and features of beauty products, including conditioner, shampoo, hair treatment and styling products.
  • Increased brand awareness, generated new business opportunities, and grew customer base by networking with potential clients in and outside of salon.
  • Achieved over 98% customer satisfaction rating by using excellent interpersonal and communication skills to interact with clients, provide exceptional customer service, and address any issues or concerns to ensure a positive experience.
  • Organized employee training sessions on safety procedures and protocols, which resulted in improved compliance and a safer work environment.

Hairstylist | Salon Manager

Salon Etoiles
Vienna, VA
05.2017 - 04.2021
  • Supervised and mentored over 20 junior stylists and organized continuous professional development and training to stay up to date on the latest hair styling techniques, trends, and tools.
  • Successfully managed a top-performing team of 10 hairstylists and receptionists that are dedicated to delivering outstanding service to clients.
  • Ensured 100% safety of employees and clients and restricted the transmission of COVID-19 virus by developing and implementing strict safety protocols.
  • Managed salon inventory, scheduling, and resources, effectively balancing multiple priorities and tasks to maximize efficiency and profitability.

Education

License - Cosmetology

Paul Mitchell the School
Tysons Corner, VA
03.2018

Skills

  • Conducting interviews to collect and verify information
  • Handling sensitive and confidential records with accuracy
  • Enforcing policies and safety regulations in the workplace
  • Managing and maintaining detailed case files or client records
  • Responding to incidents and resolving conflicts in high-pressure situations
  • Collaborating with team members to execute operational tasks
  • Monitoring compliance with local, state, or federal rules
  • Assisting in investigations by gathering facts and documenting findings

Timeline

Business Owner/Manager

Samixx Salon Spa
04.2021 - Current

Hairstylist | Salon Manager

Salon Etoiles
05.2017 - 04.2021

License - Cosmetology

Paul Mitchell the School

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Seyedmostafa Kazemi