Seyli Almendares
Roosevelt,NY
Summary
Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with a high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.
Overview
7
7
years of professional experience
Work History
Patient Access Representative
Nyu Langone
Mineola , New York
06.2024 - Current
- Facilitated patient check-in and registration processes at a leading medical institution.
- Registered patients through face-to-face interviews to collect demographic, insurance, and medical information for efficient processing.
- Obtained necessary signatures for privacy laws and consent for registration.
- Explained various admission forms and policies, acquiring signatures for consent.
- Assisted patients with inquiries, delivering accurate information and support to enhance patient experience.
- Addressed patient inquiries regarding billing or financial matters, ensuring clarity and understanding of their accounts.
Supervisor
New York Spine Institute
Westbury , New York
10.2021 - 01.2026
- Guided subordinates on job duties and responsibilities to enhance team performance.
- Managed staff scheduling to maintain adequate coverage during peak times and ensure project needs were met.
- Trained new employees on company policies, job duties, and performance expectations.
- Collaborated with departments to streamline workflow processes and improve interdepartmental coordination.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Coordinated patient scheduling to optimize clinic flow and reduce wait times.
Receptionist
The Pain Group
Freeport, NY
10.2018 - 10.2021
- Coordinated scheduling and rescheduling of patient appointments at reception to enhance timely care delivery
- Check in & Check out for both pain management and therapy for over 90 patients a day.
- Assisted patients with disabilities in completing forms to facilitate their access to care
- Verified therapy patients' eligibility to ensure proper treatment access
- Requested referrals for patients from patients or other medical offices.
- Requested medical notes and test for patients
- Collected mouth swab & urinalysis specimens for labs to test
- Provided translation services for Spanish-speaking patients to facilitate communication with healthcare providers.
- Maintained cleanliness of therapy rooms and organized supplies to create a welcoming environment.
Education
High School Diploma -
Roosevelt High School
Roosevelt, NYSome College (No Degree) - Radiology
Nassau Community College
Garden City, NY03-2026
High School Diploma -
Freeport High School
Freeport, NYSkills
- Referral processing
- EMR / EHR
- Medical terminology
- Front desk operations
- Customer service
- Bilingual proficiency
- Organization and efficiency
- Telephone etiquette
- Friendly and outgoing
Timeline
Patient Access Representative
Nyu Langone
06.2024 - Current
Supervisor
New York Spine Institute
10.2021 - 01.2026
Receptionist
The Pain Group
10.2018 - 10.2021
High School Diploma -
Roosevelt High School
Some College (No Degree) - Radiology
Nassau Community College
High School Diploma -
Freeport High School