Maxwell Hess
League City
Summary
Ambitious and responsible college student. Eager to transition into a professional and educational environment. Developed skills in customer service and inventory management within fast-paced retail environments. Demonstrated ability to maintain high standards of quality and efficiency in any work environment, seeking to put my skills into a more developed opportunity.
Overview
4
4
years of professional experience
Work History
Produce Clerk
Kroger
League City, TX
12.2025 - Current
- Maintained optimal stock levels of fresh produce to ensure availability for customers.
- Oversaw daily operations of produce department, ensuring freshness and quality standards.
- experienced Training and mentoring of team members on best practices for handling and displaying departments.
- Developed visually appealing product displays to enhance customer engagement and sales.
Pick up/Customer service clerk
Kroger
La Porte, Texas
10.2023 - 11.2025
- Collaborated with team members to ensure efficient service in an organized timely manner.
- Coordinated daily picking operations to ensure timely order fulfillment.
- Managed cash register operations, ensuring accurate transactions and handling cash securely.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Handled customers' complaints in an empathetic and professional manner, giving the most to every customer.
- Trained new staff on customer service protocols and operational procedures.
Charity volunteer
Heroes on the Water
Galveston, TX
09.2022 - 02.2024
- Assisted veterans with kayaking activities and provided support on the water.
- Organized equipment and ensured readiness for scheduled events and outings.
- Helped with prep, set up, and breakdown of community and public events.
Education
High School Diploma -
La Porte High School
La Porte05-2025
Associate of Science - 3.8 GPA
San Jacinto College
Pasadena, Texas, TX05-2027
Skills
- Customer service
- Team collaboration
- Problem solving
- Time management
- Easily Adaptable
- Strong work ethic
- Quick and Efficient
Timeline
Produce Clerk
Kroger
12.2025 - Current
Pick up/Customer service clerk
Kroger
10.2023 - 11.2025
Charity volunteer
Heroes on the Water
09.2022 - 02.2024
High School Diploma -
La Porte High School
Associate of Science - 3.8 GPA
San Jacinto College