Sha Lar
Phoenix,AZ
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Strive for customer satisfaction through positive interactions.
Overview
2
2
years of professional experience
Work History
Store Team Member
Shwe Mitharsu Asian Market LLC
Phoenix, AZ
01.2024 - Current
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Described merchandise and explained use, operation and care.
- Assisted customers with carry-out orders from the store.
- Regularly communicated with warehouses to ensure full stock.
- Planned budgets and accordingly decided on merchandise prices to ensure customer satisfaction and store success.
- Handled customer complaints professionally and efficiently.
- Utilized upselling techniques to increase customer satisfaction and revenue.
Store Associate
Ups Store
Phoenix, AZ
12.2024 - 05.2025
- Maintained knowledge of sales and promotions, return policies and security practices.
- Performed daily opening and closing procedures for store operation.
- Placed special orders or called other stores to find desired items.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Answered customer inquiries regarding product features, pricing, and availability.
- Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
- Bagged or packaged purchases and wrapped gifts.
- Maintained cleanliness and organization of store shelves and displays.
Child Life Specialist Volunteer
Phoenix Children's Hospital Foundation
Phoenix, AZ
10.2023 - 04.2024
- Created therapeutic activities to promote patient and sibling development, enhancing outlets for peer interaction, coping and positive interactions.
- Maintained professional relationships with staff members, families, volunteers, and other healthcare providers.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Created positive distractions during stressful medical treatments or procedures.
- Organized supplies for Child Life programs, such as arts and crafts materials.
Education
High School Diploma -
Washington High School
Phoenix, AZ05-2024
Nursing
Arizona State University
Tempe, AZSkills
- Customer service
- Team collaboration
- POS system operation
- Order management
- Friendly and helpful
- Excellent communication
- Sales training
- Problem-solving abilities
Languages
Burmese
Native/ Bilingual
Accomplishments
- Deans List as a first semester college student
- Active Badminton player and was playing Varsity by my second year of High School
- Received a 4/5 on both History related AP exams
Timeline
Store Associate
Ups Store
12.2024 - 05.2025
Store Team Member
Shwe Mitharsu Asian Market LLC
01.2024 - Current
Child Life Specialist Volunteer
Phoenix Children's Hospital Foundation
10.2023 - 04.2024
High School Diploma -
Washington High School
Nursing
Arizona State University