Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shaadai Alicea

Hartford,CT

Summary

Proven to excel in fast-paced environments, I significantly enhanced customer fulfillment processes at Amazon, leveraging exceptional time management and problem-solving skills. Trained teams, improved sales through meticulous product displays at BJ's Wholesale, and mastered multitasking, demonstrating adaptability and professionalism without compromising quality.

Overview

5
5
years of professional experience

Work History

Customer Fulfillment Associate

Amazon
03.2022 - Current
  • Analyzed performance metrics to identify areas for improvement within the Customer Fulfillment department.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Supervised and trained new staff in performing census.

Bakery Clerk

BJ's Wholesale
05.2020 - 03.2022
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Conducted regular quality checks, maintaining high standards and minimizing customer complaints.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.

Education

High School Diploma -

Hartford Public High School
Hartford
07.2022

Skills

  • Loading and unloading
  • Pallet jack usage
  • Box building and packing
  • Dependable and reliable
  • Exceptional time management skills
  • Product displays
  • Multitasking Abilities
  • Team Coordination
  • Problem-solving abilities
  • Professionalism
  • Adaptability
  • Communication Skills
  • Process payments
  • Enter data
  • Boxing and labeling

Languages

Spanish
Professional Working

Timeline

Customer Fulfillment Associate

Amazon
03.2022 - Current

Bakery Clerk

BJ's Wholesale
05.2020 - 03.2022

High School Diploma -

Hartford Public High School

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Shaadai Alicea