Shabnam Sakandar

• Prepare accounts receivable transactions and process customer payments.

• Create and process invoices according to the company's procedures and policies.

• Prepare bank deposits and personally deposit them at the bank.

• Reconcile the accounts receivable ledger to ensure that every payment is recorded accurately.

• Remind consumers to pay their bills on time by contacting them and sending bill reminders.

• Provided counseling services to incoming Afghan refugees.
• Assisted clients in identifying resources available within the community such as housing assistance or employment opportunities.
• Organized events where License to Freedom, along with other organizations, provided COVID-19 shots and boosters for the refugees.
• Advised family members on how best to support their loved ones during difficult times in Dari and Farsi.
• Participated in weekly supervision meetings with clinical supervisor reviewing current cases.

• Answered customer phone calls regarding loan status, payment schedules, and other general inquiries.
• Performed data entry tasks related to loan processing activities including entering borrower information into the system.
• Coordinated communication between loan officers, clients, and underwriting staff.

• Greeted customers and answered any questions they had about the store's products and services.
• Accepted cash and credit card payments, issued receipts, and provided change.
• Processed credit card, cash, and check payments, ensuring all transactions were accurate.
• Counted and balanced cashier drawers.
• Maintained work area and kept cash drawer organized.