Shack Leonard
Orlando,FL
Summary
Dedicated bartender with a track record of enhancing customer satisfaction at Universal Orlando through exceptional service and high-quality cocktails. Adept at multitasking and maintaining cleanliness, demonstrating a strong team player attitude and reliable cash management. Skilled in clear communication, contributing to a positive work environment and efficient service delivery.
Overview
17
17
years of professional experience
Work History
Bartender
Universal Orlando
04.2016 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Barback/Bartender
Mango's Tropical Cafe
11.2015 - 04.2016
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Bartender
Universal Orlando
03.2008 - 04.2015
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Computer Science
Bethune-Cookman University
Daytona Beach, FLComputer Programming
Valencia College
Orlando, FLHigh School Diploma -
Santaluces Community High School
Lantana, FL05-2006
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Cleanliness and hygiene
Timeline
Bartender
Universal Orlando
04.2016 - Current
Barback/Bartender
Mango's Tropical Cafe
11.2015 - 04.2016
Bartender
Universal Orlando
03.2008 - 04.2015
Computer Science
Bethune-Cookman University
Computer Programming
Valencia College
High School Diploma -
Santaluces Community High School
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