SHACKARA SMITH

Dedicated and compassionate professional with a strong background in high-pressure environments, seeking a position at your without your company. Bringing valuable experience in providing exceptional customer service, managing stressful situations, and delivering results with patience and attention to detail.

Knowledgeable customer service representative with solid background in digital operations and content management. Skilled in optimizing workflows and creating impactful digital strategies that enhance user engagement. Demonstrated ability to leverage data analytics and cross-functional collaboration to achieve project goals.

• Over 15 years of strong training, mentoring, coaching and supervisory experience.
• Flexible and exceptional ability to work well with other people as a team.
• Demonstrate excellent customer service and interpersonal communication skills.
• Excellent communication and patients’ skills.