Shacolbi Montgomery
Williamsburg,VA
Summary
Detail-oriented professional with diverse experience in customer service, auditing, underwriting, and caregiving. Adept at multitasking, problem-solving, and delivering exceptional service. Skilled in using Microsoft Office, Adobe software, and other computer applications.
Overview
10
10
years of professional experience
Work History
Independent Contractor
Instacart & Door Dash
04.2025 - Current
- Utilize app software to accept and fulfill customer orders efficiently.
- Communicate with customers regarding item availability and special requests.
- Maintain a 4.7/5+ customer rating through outstanding service.
- Ensure careful handling and timely delivery of orders.
Teller
First Virginia
04.2019 - 09.2020
- Processed consumer applications and maintained accurate records.
- Managed customer profiles, including payment tracking and reminders.
- Handled large cash transactions and general office duties (mail, filing, inventory).
Caregiver
In Home Child Care
04.2017 - 09.2018
- Provided compassionate care for two children, ensuring a safe environment.
- Assisted with daily tasks, tutoring, and monitored well-being.
- Assisted kids with homework, reading, and assignments to improve education and growth.
- Acquired childrens development to parents to evaluate childs practices and behaviors.
Pharmacy Technician
Walgreens
01.2016 - 12.2016
- Answered customer calls and resolved concerns professionally.
- Verified insurance and set up new accounts.
- Assisted with inventory management and document processing.
Education
Associates of Science -
Tidewater Community College
Virginia Beach, VA05.2023
High School Diploma - undefined
Wilde Lake High School
Columbia, MD01.2010
Skills
- Auditing & Underwriting
- Customer Service & Communication
- Typing (50 WPM)
- Baking
- Microsoft Office (Word, Excel, Outlook)
- Adobe Software
- Inventory Management
- Insurance Verification
Timeline
Independent Contractor
Instacart & Door Dash
04.2025 - Current
Teller
First Virginia
04.2019 - 09.2020
Caregiver
In Home Child Care
04.2017 - 09.2018
Pharmacy Technician
Walgreens
01.2016 - 12.2016
High School Diploma - undefined
Wilde Lake High School
Associates of Science -
Tidewater Community College
Additional Information
- Strong organizational and time-management skills.
- Proven ability to work independently and as part of a team.
- Reliable and dedicated to exceeding expectations in all roles.
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