Shacolby Green
Dallas
Summary
Motivated and dependable Medical Assistant with strong communication and patient care skills. Experienced working in fast-paced environments, assisting patients, managing front office tasks, and supporting healthcare staff. Passionate about helping others and providing quality patient care while maintaining professionalism and confidentiality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician / Customer Service
Walgreens
Dallas, TX
10.2022 - 08.2024
- Assisted patients and customers in a fast-paced healthcare environment
- Handled confidential patient and insurance information while maintaining HIPAA compliance
- Answered customer questions and provided professional front-line support
- Processed payments, insurance claims, and prescription requests accurately
- Communicated with healthcare providers and patients regarding prescriptions
- Maintained organization and professionalism during high-volume shifts
Customer Service Cashier
CVS
Dallas, TX
04.2018 - 12.2021
- Assisted customers with passport photos according to government requirements
- Provided professional customer support in a fast-paced environment
- Helped improve workflow efficiency promoting store programs,rewards memberships, and special offers.
- Trained and supported new team members
- Worked collaboratively with staff to maintain excellent customer satisfaction
Patient Care Assistant
Vision Home Health
Irving, TX
09.2017 - 03.2020
- Provided direct patient care and assistance with daily living activities.
- Monitored and documented vital signs and patient status.
- Communicated effectively with healthcare team members to ensure quality patient care.
- Maintained patient safety and adhered to infection control protocols.
Education
High School -
Lincoln High School
06-2015
Medical Assistant - Medical Assistant
The College Of Health Care Professionals
Dallas, TX10-2026
Skills
- Patient Care
- Vital Signs
- Appointment Scheduling
- Electronic Health Records (EHR)
- Communication Skills
- Medical Terminology
- Teamwork
- Time Management
- Customer Service
- Organization Skills
Certification
CPR Certification
Timeline
Pharmacy Technician / Customer Service
Walgreens
10.2022 - 08.2024
Customer Service Cashier
CVS
04.2018 - 12.2021
Patient Care Assistant
Vision Home Health
09.2017 - 03.2020
High School -
Lincoln High School
Medical Assistant - Medical Assistant
The College Of Health Care Professionals