Traci Libin
West Palm Beach,FL
Summary
Driven by a strong ethic and exceptional time management skills, I excelled in Pharmacy Customer Service at Walgreens, enhancing customer loyalty and team performance. My background in healthcare services and flexibility in adapting to customer needs resulted in significant positive feedback and referrals, showcasing my ability to solve problems and improve service delivery efficiently.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Customer Service
Walgreens
04.2024 - Current
- Provided exceptional customer service by listening attentively to requests and resolving any issues promptly.
- Coordinated regular team meetings to discuss performance metrics, share insights, and provide ongoing support for success in their roles as Customer Services Managers.
- Developed a loyal customer base by consistently providing exceptional service, leading to increased referrals and positive word-of-mouth marketing.
- Provided exceptional customer service while enforcing repayment terms, balancing empathy with firmness.
- Developed strong rapport with regular customers through personalized service, fostering trust in the pharmacy''s expertise.
- Delivered exceptional customer service to event participants, creating a welcoming environment that encouraged engagement and learning.
Cashier
TJ Max
07.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Bed Bath & Beyond
09.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
Cashier
Launch Trampoline Park
03.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Royal Palm Beach High School
Royal Palm Beach, FL05.2024
Skills
- Pharmacy Customer Service
- Home Healthcare Services
- Service Management
- Healthcare Customer Service
- Basic Housekeeping
- Strong Ethics
- Meal Preparation
- Patient Care
- Elderly Care
- Time Management
- Respectful and Compassionate
- Problem-Solving
- Dependable and Responsible
- Daily living assistance
- Flexibility
- Flexible Schedule
- [Language] Fluency
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
-Adobe certification in photoshop
Languages
Haitian Creole
Native or Bilingual
Timeline
Pharmacy Customer Service
Walgreens
04.2024 - Current
Cashier
TJ Max
07.2023 - 10.2023
Cashier
Bed Bath & Beyond
09.2022 - 04.2023
Cashier
Launch Trampoline Park
03.2022 - 07.2022
High School Diploma -
Royal Palm Beach High School
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