Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shacora Alexander

Lucedale,MS

Summary

Energetic and compassionate, well-suited for assisting in patient care and administrative duties. Knowledge of basic medical terminology and clinical procedures, combined with skills in patient interaction and data entry. Dedicated to enhancing patient experience and supporting healthcare teams.

Overview

1
1
Certification

Work History

Customer Service Representative

Teleperformance USA
Remote
09.2024 - 12.2024
  • Assisted customers with inquiries and resolved issues effectively.
  • Learned product features and benefits to provide accurate information.
  • Maintained knowledge of company policies to ensure compliance in interactions.
  • Utilized customer service software to log interactions and track resolutions.

Education

High School Diploma -

Lillie B. Williamson High
Mobile, AL
05-2013

No Degree - Medical Assistant

Remington College
Mobile,AL
07-2025

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Vital signs monitoring
  • HIPAA compliance
  • Immunization administration
  • Medical terminology
  • Patient scheduling
  • Specimen collection
  • Phlebotomy proficiency
  • Written and verbal communication
  • Patient data collection

Certification

  • CMA - Certified Medical Assistant

Timeline

Customer Service Representative

Teleperformance USA
09.2024 - 12.2024

High School Diploma -

Lillie B. Williamson High

No Degree - Medical Assistant

Remington College
Shacora Alexander