Shacurra Jackson
5519 Homeside Ave #3, Los Angeles,CA
Summary
Experienced sales professional with a proven track record dedicated to providing excellent customer service. Detail-oriented with strong organizational and interpersonal skills. Hardworking, cordial and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
15
15
years of professional experience
Work History
Sales Floor Representative
Penney OpCo LLC
08.2010 - Current
- Greets customers, helps locate merchandise, and suggests suitable options.
- Manages efficient cash register operations.
- Uses in-store systems to locate inventory and places special orders for customers.
- Stocks merchandise and organize racks and shelves to maintain store visuals, engages customers, and helps promote specific products.
- Maintains up-to-date knowledge of store sales, payment policies and security standards.
- Communicates with customers professionally and proactively to provide product information and advice.
- Delivers energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Creates inviting environment for customers by maintaining store organization and cleanliness.
- Builds customer loyalty and retention by delivering excellent shopping experiences.
Merchandise Customer Assist
Sears Holdings Corporation
07.2009 - 04.2010
- Organized stock room by sorting merchandise for sales floor.
- Performed tasks such as signing, executing price change notifications along with merchandise sets and planograms, transmitting out of stock merchandise reports, stocking and replenishing, and responding to the readiness of the store.
- Maintained merchandise brand and store presentation standards when setting up stock, displays and promotional materials.
- Assisted customers with questions about current promotions, store policies and products.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Bachelor of Science - Art
University of Arkansas At Pine Bluff
Pine Bluff, AR05.2009
Skills
- Professional and Goal Oriented
- Exceptional communication and interpersonal skills
- Excellent multitasking and problem solving abilities
- Superlative organization skills
- Proficient in Microsoft applications
- Excellent time management skills
Timeline
Sales Floor Representative
Penney OpCo LLC
08.2010 - Current
Merchandise Customer Assist
Sears Holdings Corporation
07.2009 - 04.2010
Bachelor of Science - Art
University of Arkansas At Pine Bluff
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