Shadashia Gillis
Washington
Summary
Experienced with maintaining clean and sanitary environments in diverse settings. Utilizes meticulous cleaning techniques and efficient time management to ensure optimal hygiene. Knowledge of industry-standard cleaning protocols and safety regulations, contributing to consistently safe and welcoming environment.
Overview
15
15
years of professional experience
Work History
Fulfillment Associate
Macy's
05.2023 - 06.2025
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
- Printed labels, packaged boxes, and loaded into outbound containers.
Trusted Solution Group
Constrution Labor Worker
08.2019 - 08.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Organized and detail-oriented with a strong work ethic.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Gathered and disposed of worksite debris to remove safety hazards.
Sales Associate
Macy's
10.2017 - 02.2018
- Met and made connections with customers, asked questions and listened to shoppers' needs, then gave options and advice on meeting those needs
- Ensured that fitting rooms are ready for customers by promptly clearing out merchandise and returning it to the proper area of the store
- Maintained selling floor presentations, and restocked them as needed
- Adhered to Loss Prevention and inventory control and compliance procedures
Sales Associate
Rainbow
05.2015 - 02.2016
- Greeted customers when entering or leaving the establishment
- Assessed customer needs and provided assistance and information on product features
- Maintained a clean and safe work area
- Built productive relationships with customers
- Remained knowledgeable on products offered and the available options
- Resolved customer complaints in a professional manner
Hostess/Server
Washington National's Ballpark
03.2010 - 05.2014
- Greeted customers when entering or leaving the establishment and escorted them
- Presented menus to patrons and answered questions about menu items, making recommendations upon request
- Checked with customers to ensure that they are enjoying their meals and acted to correct any problems
- Wrote patrons food orders on order slips, memorized orders, and entered into computers for transmittal to kitchen staff in a timely and accurate manner
Education
High School Diploma -
Ballou Stay High School
Washington, DCCertificate of Completion - Job Readiness Training
DOES: Project Empowerment
Washington, DCSkills
- Fast learner
- Energetic work attitude
- Efficient in a fast-paced environment
- Self-motivated
- Customer service driven
- Works effectively in a team and individually
- Willing to learn
- Attention to detail
- Product packaging
- Teamwork and collaboration
Timeline
Fulfillment Associate
Macy's
05.2023 - 06.2025
Trusted Solution Group
Constrution Labor Worker
08.2019 - 08.2020
Sales Associate
Macy's
10.2017 - 02.2018
Sales Associate
Rainbow
05.2015 - 02.2016
Hostess/Server
Washington National's Ballpark
03.2010 - 05.2014
Certificate of Completion - Job Readiness Training
DOES: Project Empowerment
High School Diploma -
Ballou Stay High School
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