Caroline Reyes
Houston
Summary
Hardworking and reliable associate with experience in retail, e-commerce, and warehouse environments. Known for providing excellent customer service, handling high-volume tasks efficiently, and adapting quickly to different departments and responsibilities. Strong work ethic with a proven track record of accuracy, teamwork, and consistent-performance. Dependable, fast-learning, and committed to maintaining a positive, productive work environment.
Overview
5
5
years of professional experience
Work History
Fulfillment Associate
Chewy Fulfillment
08.2025 - Current
- Followed safety protocols to minimize workplace accidents.
- Picked, packed and scanned customer orders quickly and accurately to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Lifted, moved, and sorted products up to 50 lbs in a fast-paced warehouse environment.
Sales Associate
The Home Depot Store
11.2021 - 05.2025
- Provided customer service across multiple departments, helping customers locate products and answering questions.
- Recommended tools, materials, and products based on customers' needs.
- Operated cash registers, processed payments, and managed high-volume transactions at the register quickly and accurately.
- Restocked and organized merchandise to keep shelves full and easy to navigate.
- Followed safety procedures and completed tasks efficiently during peak hours.
E-Commerce Personal Shopper
Kroger
07.2020 - 01.2021
- Selected and prepared online grocery orders accurately based on customer shopping lists.
- Ensured product quality by checking expiration dates, freshness, and substitutions when needed.
- Packed, labeled and organized orders for fast and correct customer pickup.
- Provided friendly curbside service and communicated substitutions or order updates.
Education
High School Diploma -
C.E. King High School
Houston, TX06-2020
Skills
- Customer Service
- Product Knowledge
- Communication
- POS Operation
- Merchandising
- Stocking & Shelf Organization
- RF Scanner Use
- Order Picking & Packing
- Pallet Jack Operation
- Attention to Detail
- Fast Learner
- Adaptability
Languages
Spanish
Native or Bilingual
Timeline
Fulfillment Associate
Chewy Fulfillment
08.2025 - Current
Sales Associate
The Home Depot Store
11.2021 - 05.2025
E-Commerce Personal Shopper
Kroger
07.2020 - 01.2021
High School Diploma -
C.E. King High School