SHADAYA F. MCCONNEGHEY
The Bronx,NY
Summary
Dynamic Peer Specialist with a proven track record at Services For The UnderServed, excelling in patient care coordination and customer service. Adept at utilizing strength-based approaches to enhance client engagement and progress monitoring. Skilled in data entry accuracy and committed to fostering positive outcomes through effective communication and support.
Overview
10
10
years of professional experience
Work History
Peer Specialist/Case Worker
Services For The UnderServed (S:US)/Safe Options Support (SOS)
02.2023 - Current
- Persistent and assertive outreach and engagement using strength-based approaches
- Use observational and conversational skills and assessments to assess clients’ needs
- Monitor, evaluate, and record participants’ progress with respect to care plan goals
- Obtain historical and collateral information, supporting client’s overall health needs
On Call Hospitality
Temps Positions Groups of Companies
New York
05.2019 - 12.2023
- Provided customer service skills during entrance and cashier services
- Searched and find on-call position related to hospitality services
- Used an electronic cash register as a point of purchase for the sale of food at events
Peer Counselor Intern
NYC Health + Hospitals / Jacobi Hospital
11.2022 - 12.2022
- Participated in daily integrated group meetings
- Engage participants using supportive counseling, role modeling, appropriate disclosures, and providing hope
Waiver Service Provider
CHDFS, Inc.
New York
07.2018 - 05.2019
- Planned age-appropriate recreational activities for both youth and family
- Coordinated skill building services, build client knowledge and adaptation skills
- Prepared progress and case notes on clients
Cashier/Pharmacy Clerk/POS Associate
Stop and Shop
Bronx
08.2015 - 06.2016
- Utilized pharmaceutical software to construct and manage customer and prescription profiles
- Followed the rules and regulations of pharmaceutical guidelines including privacy rights for customers
- Filed prescription books and prescriptions for further use by pharmacists, organized medications
Education
Certificate - Certified Registered Central Service Technician
MedCerts
Online04-2025
Bachelor of Arts - Psychology
Iona University
New Rochelle, NY06-2016
Skills
- Central service techniques
- Infection control practices
- Equipment maintenance
- Patient care coordination
- Data entry accuracy
- Customer service
Education Certifications
- Bachelor of Arts in Psychology
- New York State Certified Peer Specialist- Provisional
- Mandated Reporter
- Preventing and Managing Crisis Situations (PMCS)
- Food Handler Certificate of Completion
Timeline
Peer Specialist/Case Worker
Services For The UnderServed (S:US)/Safe Options Support (SOS)
02.2023 - Current
Peer Counselor Intern
NYC Health + Hospitals / Jacobi Hospital
11.2022 - 12.2022
On Call Hospitality
Temps Positions Groups of Companies
05.2019 - 12.2023
Waiver Service Provider
CHDFS, Inc.
07.2018 - 05.2019
Cashier/Pharmacy Clerk/POS Associate
Stop and Shop
08.2015 - 06.2016
Certificate - Certified Registered Central Service Technician
MedCerts
Bachelor of Arts - Psychology
Iona University
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