Shaday E. RodriguezNunez
Raleigh,NC
Summary
5+ years of excellent experience in customer service in the cleaning business. Friendly, outgoing, and helpful personality. Punctual and effective in completing tasks. Strong interpersonal and telephone skills.
Detail-oriented EVS Technician with many years of experience maintaining clean, sanitary and organized hospitals. Offering excellent communication skills with management teams, peers, and patients. Reliable and hardworking with professional demeanor.
Dependable and hardworking professional skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.
Meticulous Cleaner - Housekeeper with good performance record maintaining clean, sanitized and tidy environments for guests and clients. Skilled at deep cleaning, dusting, and polishing. Proven history of performing with excellent work ethic and dependability.
Overview
16
16
years of professional experience
2008
2008
years of post-secondary education
Work History
EVS TECH
Select Medical Hospital
Orlando, Florida
01.2022 - 01.2026
- Services Technician. I was responsible for cleanings, disinfecting, and other facility maintenance activities in the hospital.
- Operated hospital equipment to support daily operations efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
EVS TECH/Leader
Rex Hospital
Holly Springs, NC
01.2021 - 01.2022
- Supervised work activities of cleaning personnel to ensure clean, orderly attractive rooms.
- Trained and managed 8 people for housekeeping position and achieved significant improvements in their productivity.
- Issued supplies and equipment to workers.
- Investigated complaints regarding housekeeping service and equipment and took corrective action.
- Prepared periodic reports.
- Examined rooms, halls and lobbies to determine need for repairs, replacement of furniture or equipment and made recommendations to management.
- Reported maintenance issues promptly to ensure a safe environment for patients and staff.
- Placed wet floor signs to protect staff and patients from fall or injury.
- Disinfected surfaces using approved chemicals according to safety regulations.
- Responded quickly to customer requests or complaints regarding housekeeping services.
- Engaged in problem solving activities with all levels of staff when issues arose.
EVS TECH
Duke Raleigh Hospital
Raleigh, NC
01.2010 - 01.2020
- Environmental Services Technician. I was responsible for cleanings, disinfecting, and other facility maintenance activities in the hospital.
- Maintained cleanliness and sanitation standards in patient care areas.
- Collaborated with healthcare staff to ensure safe environments for patients.
- Managed waste disposal processes following hospital protocols and regulations.
- Conducted routine inspections to identify maintenance needs in facilities.
- Responded swiftly to cleaning requests from nursing and administrative teams.
- Emptied trash cans, sorted recycling and properly disposed of waste.
- Collected and disposed of biohazard waste according to OSHA regulations.
Education
High School Diploma -
Colonial High
Orlando, FLSkills
- Team leadership
- Customer service
- Task prioritization
- Problem resolution
- Time management
- Attention to detail
- Infection control expertise
- Cleaning protocols
- Cleaning procedures
Timeline
EVS TECH
Select Medical Hospital
01.2022 - 01.2026
EVS TECH/Leader
Rex Hospital
01.2021 - 01.2022
EVS TECH
Duke Raleigh Hospital
01.2010 - 01.2020
High School Diploma -
Colonial High