Summary
Overview
Work History
Education
Skills
Timeline
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Shade Kastner

Midvale,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

24
24
years of professional experience

Work History

Senior Communications Technician

Comcast
07.2007 - 07.2023
  • Enhanced network performance by troubleshooting and resolving complex technical issues.
  • Streamlined communication processes for increased efficiency by implementing new software and hardware solutions.
  • Reduced downtime and improved system reliability with proactive maintenance and upgrades.
  • Optimized signal quality, performed tests on equipment, and maintained accurate records of test results.
  • Provided exceptional customer support, addressing concerns in a timely manner to maintain client satisfaction.
  • Collaborated with cross-functional teams to design and implement communication infrastructure projects.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Responded to service requests during and after business hours.

Paint Sales Associate

Columbia Paint
09.1999 - 06.2007
  • Increased paint sales by providing exceptional product knowledge and customer service.
  • Assisted customers in selecting the right products for their projects, resulting in high satisfaction rates.
  • Collaborated with store management to implement strategic marketing initiatives that boosted overall sales.
  • Conducted regular inventory checks, ensuring optimal stock levels and minimizing discrepancies.
  • Offered insightful product demonstrations, showcasing the benefits of various paint products to potential buyers.
  • Coordinated with vendors to order necessary supplies and stay up-to-date on industry trends.
  • Addressed customer concerns promptly, maintaining strong relationships and fostering trust with clients.
  • Participated in ongoing professional development opportunities, staying informed about new products and techniques in the paint industry.
  • Streamlined store operations by implementing improved organizational systems for paint storage and display areas.
  • Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
  • Maintained stock shelves by fronting, facing and straightening products throughout shift.
  • Operated POS system to total purchases and receive and process cash, credit and debit card payments.
  • Alerted customers of department promotions and sales to increase overall departmental sales Number%.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

High School Diploma - Art Teacher Education

Central High School Of Clay Co
Salt Lake City, UT
06.1994

Skills

  • Network Configuration
  • Hardware Maintenance
  • Security Protocols
  • Software Installation
  • Time Management
  • Team Leadership
  • Wireless Communications
  • Quality Assurance
  • Advanced Troubleshooting
  • Problem Solving
  • Customer Service
  • Decision Making
  • Equipment Safety

Timeline

Senior Communications Technician

Comcast
07.2007 - 07.2023

Paint Sales Associate

Columbia Paint
09.1999 - 06.2007

High School Diploma - Art Teacher Education

Central High School Of Clay Co

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Shade Kastner