Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shadey Campos Ortiz

Oakland,CA

Summary

Hardworking and enthusiastic cook and customer service representative trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Overview

4
4
years of professional experience

Work History

Cook

In N Out
10.2021 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
  • Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items, and rotated stock to confirm the freshness of food and ingredients.
  • Changed and sanitized cutting boards and surfaces between tasks to avoid cross-contamination.
  • Resolved customer complaints promptly and professionally to maintain a positive reputation.
  • Offered immediate, friendly and knowledgeable assistance to every guest.
  • Described menu items in detail and educated customers about meal options.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Janitorial Assistant

Bay Team Janitorial Services
06.2019 - 06.2020
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors, and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways, and collecting trash.

Education

Associate of Science - Finance

San Francisco State University
San Francisco, CA
05.2026

High School Diploma -

Oakland Charter High School
Oakland, CA
05.2022

Skills

  • Food Preparation and Safety
  • Cleaning and Organization
  • Food Handlers Certification
  • Financial Transactions
  • Effective Customer Communication
  • Cash Handling
  • Order Accuracy
  • Good active listening
  • Promoting and adapting to change
  • Identifying areas for improvement
  • Managing time and stress
  • Remaining calm under pressure
  • Defining problems and possible causes

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Cook

In N Out
10.2021 - Current

Janitorial Assistant

Bay Team Janitorial Services
06.2019 - 06.2020

Associate of Science - Finance

San Francisco State University

High School Diploma -

Oakland Charter High School

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Shadey Campos Ortiz