Shadia Montore
Oxnard,CA
Summary
Dedicated to delivering exceptional customer service, driving improvements in client care, and ensuring satisfaction. Experienced in managing diverse responsibilities in fast-paced environments while maintaining a strong focus on communication and problem resolution.
Overview
2
2
years of professional experience
Work History
Clerical Trainee
Ventura County Sheriff's Department
Oxnard, CA
05.2024 - Current
- Supported staff with clerical duties such as data entry and filing.
- Organized and scheduled appointments for department personnel.
- Utilized office software to manage documents and maintain databases.
- Compiled data into reports using various software applications such as Excel and Access.
- Scanned documents into electronic files for storage in secure databases.
- Managed inbound calls to assist customers with inquiries and support requests.
- Resolved customer complaints by providing effective solutions and guidance.
Volunteer/Caregiver, Special Needs
People Creating Success
Oxnard, California
10.2024 - 10.2024
- Assisted clients with daily living activities and personal hygiene.
- Developed individualized care plans based on client needs and preferences.
- Maintained a clean, safe, and organized living environment for clients.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Built strong and trusting rapport with clients and loved ones.
Volunteer/Animal Fosterer
Volunteer Work
Oxnard, California
06.2023 - 07.2024
- Assisted in administering medications as directed by veterinarians.
- Cleans and maintains animal living areas, including cages and tanks, using appropriate cleaning materials.
- Stayed on top of laundry, sweeping, and disinfection protocols.
- Brushed coats to remove mats and loose fur effectively.
- Assisted with grooming tasks such as bathing, brushing, and nail trimming.
Team Member
Rasing Canes
Oxnard, California
08.2023 - 03.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Prepared food items according to safety and quality standards.
- Maintained cleanliness and organization of dining area and kitchen.
- Handled cash register transactions accurately during peak hours.
- Maintained a clean and organized work area throughout shift.
- Rotated through series of different stations based on team needs.
Education
High School Diploma -
Pacifica High School
Oxnard, CA06-2023
Skills
- Customer support
- Customer service
- Problem solving
- Effective communication
- Safety awareness
- Customer satisfaction
Languages
- English
- Spanish
Timeline
Volunteer/Caregiver, Special Needs
People Creating Success
10.2024 - 10.2024
Clerical Trainee
Ventura County Sheriff's Department
05.2024 - Current
Team Member
Rasing Canes
08.2023 - 03.2024
Volunteer/Animal Fosterer
Volunteer Work
06.2023 - 07.2024
High School Diploma -
Pacifica High School
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