Summary
Overview
Work History
Education
Skills
I work from home in customer service in my off time.
Additional Information
Timeline
Generic

Shadice Brownlee

Vidalia,GA

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

18
18
years of professional experience

Work History

Team Leader

Trane Technologies
01.2019 - Current
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.

Supervisor of Operations

Simonton Windows
02.2015 - 11.2018
  • Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
  • Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
  • Developed and implemented training programs for new hires, improving overall team productivity and performance.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Ensured compliance with company policies, industry regulations, and safety standards in daily operations.

Production Worker

Ingersoll Rand - Trane
01.2006 - 02.2011
  • Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
  • Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
  • Enhanced product quality by conducting regular inspections and identifying areas for improvement.
  • Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Maintained a safe working environment by adhering to safety protocols and promptly addressing potential hazards.

Education

Associate of Science - Business Administration And Management

Southeastern Technical College
Vidalia, GA
06.2024

High School Diploma -

Toombs County High School
Lyons, GA
05.1991

Skills

  • Overtime Management
  • Coaching
  • Complaint Resolution
  • Mentoring
  • Work Planning
  • Team Supervision
  • Employee Evaluation
  • Shift Scheduling

I work from home in customer service in my off time.

I have experience as i have worked from home in the past few years providing customer service, troubleshooting skills and company policy updates.

Additional Information

I am a hard worker and I am dedicated and I always get the job done.

Timeline

Team Leader

Trane Technologies
01.2019 - Current

Supervisor of Operations

Simonton Windows
02.2015 - 11.2018

Production Worker

Ingersoll Rand - Trane
01.2006 - 02.2011

Associate of Science - Business Administration And Management

Southeastern Technical College

High School Diploma -

Toombs County High School

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Shadice Brownlee