Shadid Parrish
Royal Multi Services LLC
Orlando,FL
14
years of professional experience
I'm a dynamic professional with a strong background in managing operations and implementing process improvements. Skilled in time management and decision-making, leading teams to exceed performance targets while maintaining high standards of safety and compliance.
Work History
Manager
3 Years 7 Months- Oversaw daily operations to ensure service excellence and operational efficiency.
- Implemented process improvements that enhanced workflow and reduced operational delays.
- Led team training sessions to develop skills and promote a culture of safety and compliance.
- Managed resource allocation effectively to optimize project outcomes and meet client demands.
- Managed and motivated employees to be productive and engaged in work.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Developed and executed strategic sales plans to achieve revenue targets.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led call center operations, enhancing customer satisfaction through effective team management and training.
- Provided real-time coaching, guidance and feedback to customer service agents to achieve development goals.
- Increased sales conversion rates by implementing targeted cross-selling and upselling techniques for agents to utilize during calls.
Electrician Top Helper
7 Years 2 Months- Assisted electricians in installing and maintaining electrical systems, ensuring compliance with safety standards.
- Conducted routine inspections of electrical components, identifying potential issues for timely resolution.
- Supported team in troubleshooting electrical faults, enhancing system reliability and performance.
- Utilized hand and power tools effectively to assist in wiring, lighting installations, and repairs.
- Fabricated specific electrical component parts and assemblies.
- Adhered strictly to OSHA guidelines when working on potentially hazardous sites which resulted in minimal accidents during my tenure as an Electrician Top Helper.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Spliced, joined and connected wire to accurately install new electrical systems.
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
- Repaired systems, replaced malfunctioning parts, and supported electrical installations.
Education
Electronical Tech - High/Low Voltage
Skills
Customer service
Team leadership
Time management
Decision-making
Electrical troubleshooting
Electrical installation
Hand and power tools
Electrical installations
Electrical safety
Lighting systems
Electrical experience
Low-voltage systems
Team player
Installation and repair specialist
Electrical testing
Timeline
Manager
Royal Multi Services LLC
01.2023 - CurrentRead More
Electrician Top Helper
Hard Hat Services Staffing
01.2013 - 03.2020Read More
ITT Technical Institute
Electronical Tech from High/Low Voltage
Read More