Shadid Shadid
Tuscaloosa,AL
Summary
As a proactive Retail Sales Manager at Discount Tobacco Outlet, I excelled in driving sales and enhancing customer satisfaction through expert inventory management and exceptional customer service. My leadership significantly improved store performance, training associates to exceed sales goals while maintaining high visual standards, demonstrating a blend of strong sales expertise and a motivated work ethic.
Overview
4
4
years of professional experience
Work History
Retail Sales Manager
Discount Tobacco Outlet
02.2020 - Current
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
Education
Bachelor Of Engineering - Electrical Engineering
Palestine Technical University
Tulkarem, Palestine 06.2018
Skills
- Customer Service
- Retail Operations
- Sales expertise
- Driven Work Ethic
- Management
- Inventory Management
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Retail Sales Manager
Discount Tobacco Outlet
02.2020 - Current
Bachelor Of Engineering - Electrical Engineering
Palestine Technical University
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