Shadorie Bruno
Chill-N Ice Cream
3
years of professional experience
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. I know a lot about customer service and working quickly, taking orders, handling money, and making sure everyone has a good experience. Now I'm hoping to use those skills at other great businesses.
Work History
Team Leader
1 Year 3 Months- Supervised daily operations, ensuring smooth ice cream production and customer service efficiency.
- Trained and mentored team members on product knowledge and customer engagement techniques.
- Implemented inventory management practices, reducing waste and maintaining stock levels effectively.
- Developed staff schedules to optimize labor efficiency during peak business hours.
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
Team Member
1 Year- Gained valuable experience in a fast pass environment by quickly, learning new processes, procedures, and systems.
- Arrived on time for shifts and adhere to accompany dress code guidelines.
- Performed opening and closing duties, including store, cleaning and restocking.
- Delivered exceptional customer service and ensured satisfaction during high-volume shifts.
- Collaborated with team members to maintain a clean and organized workspace.
- Handled cash transactions accurately while maintaining a balanced register.
Education
- Biology/Dental
High School Diploma
Expected graduation
Skills
Customer Service
Cleaning
Cash Handling
Positive Attitude
Leadership qualities.
Problem-solving
Team supervision
Staff training
Timeline
Team Leader
Chill-N Ice Cream
05.2025 - 08.2026Read More
Team Member
Chick fil A
02.2024 - 02.2025Read More
Florida Memorial University
from Biology/Dental
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Blanche Ely High School
High School Diploma
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