SAP (S4, ECC)
Hi, I’m
Shadreana Sanders
Lakeland,FL
Summary
A highly skilled Supply Chain Management professional with over 6 years of experience in supply planning, distribution coordination, and sales service. Proven track record in optimizing supply chain processes, managing supplier relationships, and implementing innovative solutions to improve efficiency and customer satisfaction.
Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
9
years of professional experience
1
Certification
Work History
The Mosaic Company
Supply Planner - Supply Chain Management
09.2021 - Current
Job overview
- Managed Potash resupply for all NAM warehouses, balancing demand and supply.
- Developed shipment schedules in coordination with customer sites and plant planners.
- Collaborated with Product Management, Operations, Sales, Transportation, Supply Planning, Logistics, and Warehousing.
- Responsible for stock out metrics and suboptimal cost metrics.
- Implemented the Location Monitor Report to provide a comprehensive view of each location.
- Worked on various projects to improve processes and efficiency.
- Active in GDA and o9 activities to successfully implement supply chain solutions.
The Mosaic Company
Distribution Coordinator - Supply Chain Warehousing
11.2020 - 09.2021
Job overview
- Primary contact for 38+ assigned warehouse facilities.
- Managed supplier relationships, contracts, and costs.
- Acted as liaison to various Mosaic teams.
- Ensured process compliance and alignment with Mosaic policies, focusing on SOX and Customer Satisfaction.
- Participated in projects to transform Mosaic processes for improved accuracy and efficiency.
The Mosaic Company
Sales Service Representative
03.2019 - 11.2020
Job overview
- Managed inside sales for transactional segment of customers.
- Solved customer issues related to pricing, transactions, complaints, orders, and shipments.
- Responsible for case management requiring financial approval for complaint resolution.
- Served as a customer advocate, ensuring customer requirements were met.
- Participated in projects as a Service Matter Expert for company-wide systems implementation.
TSA Consulting Group, Inc.
Client Services Representative
12.2018 - 03.2019
Job overview
- Assisted in the transition of Envoy plans to the TIMS database.
- Prioritized and executed job functions efficiently during the transition.
MidAmerica Administrative & Retirement Solutions
TPA Plan Administrator
05.2017 - 12.2018
Job overview
- Performed plan administrator workflow tasks efficiently.
- Processed contributions for up to 3,000 participants per district.
- Provided customer service to Plan Sponsors and participants.
- Led and trained seasonal teams for IRS Contribution Limit Testing.
- Implemented new procedures for more accurate and time-efficient results.
MidAmerica Administrative & Retirement Solutions
Compliance Tester
01.2017 - 05.2017
Job overview
- Reconciled and audited compensation/contribution data files for IRS compliance testing.
- Reviewed case load files, SRA documents, Adoption Agreements, Payroll information, and Plan documents.
Northwestern Mutual
Financial Services Representative Intern
04.2016 - 07.2016
Job overview
- Certified in Section 215, Life including Variable Annuities and Health Insurance.
- Identified client financial security needs and provided solutions.
- Designed portfolios with retirement planning, risk management, and insurance plans.
Education
University of Central Florida
Bachelor's Degree from Finance, General
01.2016
Polk State College
Associate of Arts (A.A.) from Accounting and Business/Management
01.2013
Skills
- Technical Skills: Supply Chain Management, Data Analysis, Process Improvement, ERP Systems
- Soft Skills: Problem Solving, Communication, Team Collaboration, Customer Service
Certification
Section 215, Life including Variable Annuities and Health Insurance
Software
O9
Microsoft Office
Bloomberg
PowerBi
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Supply Planner - Supply Chain Management
The Mosaic Company
09.2021 - Current
Distribution Coordinator - Supply Chain Warehousing
The Mosaic Company
11.2020 - 09.2021
Sales Service Representative
The Mosaic Company
03.2019 - 11.2020
Client Services Representative
TSA Consulting Group, Inc.
12.2018 - 03.2019
TPA Plan Administrator
MidAmerica Administrative & Retirement Solutions
05.2017 - 12.2018
Compliance Tester
MidAmerica Administrative & Retirement Solutions
01.2017 - 05.2017
Financial Services Representative Intern
Northwestern Mutual
04.2016 - 07.2016
Polk State College
Associate of Arts (A.A.) from Accounting and Business/Management
University of Central Florida
Bachelor's Degree from Finance, General
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