Shadtell Etheridge
Colorado Springs,CO
Summary
I am seeking a position with opportunity. A position that allows me to use the current skills that I already carry. I'm always seeking to be cross-trained, and learn more as I grow with the company. I'm a people person, so I prefer a friendly atmosphere. Customer satisfaction is my number 1 goal! I look forward to working with your company.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Associate
Finish Line
Colorado Springs, CO
01.2024 - Current
- Part-time sales associate
- Greet customers upon arrival and provide customer service
- Replenish apparel, shoes etc.
- Collect payments and provide accurate change
- Assist customers with product selection, sizing, and styling.
Delivery Driver
DoorDash
Colorado Springs
05.2021 - Current
- Get orders and deliver customers their food in a safe and timely manner
Assistant Manager Retail
Champs Sports
Colorado Springs
08.2021 - 01.2024
- Greet customers and provide customer service to customers upon arrival.
- Supervise employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Completed inventory audits to identify losses and project demand.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
Inbound Coordinator 2 Shipping and Receiving
Ace Hardware Distribution Center
Colorado Springs
10.2018 - 07.2021
- Give Excellent Customer Service!!!
- Maintained records of all shipments, including tracking numbers and estimated delivery dates.
- Prepared inventory for shipment by attaching tags and labels.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Team Leader
Textron Specialized Vehicles
Augusta, GA
04.2015 - 09.2018
- Team Leader over a (Warehouse, Assembly Line, and Paint Dept.)
- Provide customer service
- Kept work areas clean, neat, and free of safety hazards to maximize efficiency.
- Established clear expectations for employees, providing guidance when needed.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Delegated daily tasks to team members to optimize group productivity.
- Reviewed completed work to verify consistency, quality, and conformance.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Maintained daily inventory to facilitate successful material distribution.
Stapler
Mau at Textron
03.2013 - 04.2015
- Stapler Stuff and staple golf cart seats for assembly line line
- Completed day-to-day duties accurately and efficiently.
ForkLift Driver
Exel at General Mills
08.2011 - 04.2012
- Drove a pull pack Lift, Clamp Lift, and electric pallet jack)
- Transported, loaded, unloaded, and stacked materials.
- Noted and recorded receipt of materials on drivers' paperwork.
- Checked shipments for damaged or incorrect items.
- Inspected the forklift daily to ensure the proper functioning of safety equipment and components.
Warehouse Shipping and Receiving/ForkLift Driver
Club Car
Augusta, GA
10.2009 - 12.2011
- Maintained current forklift training and certification as required by company policies.
- Transported, loaded, unloaded, and stacked materials.
- Checked shipments for damaged or incorrect items.
- Ensured all safety regulations were met while operating the forklift in the warehouse area.
- Conducted regular inspections of forklifts to support safe operation.
- Packaged, labeled, and tagged goods before transfer.
Cashier
Wal-mart
Augusta, GA
03.2009 - 10.2009
- Greet customers, Processed customer's purchases, And give excellent customer service
Customer Service
Wal-mart
Augusta, GA
01.2006 - 12.2007
- Electronics dept.
- Provide customer Service
- Stock
- Process customer's purchases
Education
GED -
Augusta Technical College
01.2009
T.W. Josey High School
Skills
- Assistant Manager
- Forklift Driver
- Customer service
- Warehouse Associate
- Pallet Jack
- Load & Unload
- Order Picking
- Freight Experience
- Supervising experience
- Assembly
- Cash register
- Driving
- Analysis skills
- Cash handling
- Retail sales
- Sales
Certification
Driver's License, Non-CDL Class C, 02/01/23, 02/01/28
Accomplishments
- Awarded Team Member of the Quarter twice
- Made Assistant Manager less than 6 months of being with Champs
Timeline
Sales Associate
Finish Line
01.2024 - Current
Assistant Manager Retail
Champs Sports
08.2021 - 01.2024
Delivery Driver
DoorDash
05.2021 - Current
Inbound Coordinator 2 Shipping and Receiving
Ace Hardware Distribution Center
10.2018 - 07.2021
Team Leader
Textron Specialized Vehicles
04.2015 - 09.2018
Stapler
Mau at Textron
03.2013 - 04.2015
ForkLift Driver
Exel at General Mills
08.2011 - 04.2012
Warehouse Shipping and Receiving/ForkLift Driver
Club Car
10.2009 - 12.2011
Cashier
Wal-mart
03.2009 - 10.2009
Customer Service
Wal-mart
01.2006 - 12.2007
GED -
Augusta Technical College
T.W. Josey High School
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