Shae-Ann Jenvenne
Calgary,AB
Summary
Strong communicator and problem solver working effectively and productivity with diverse customers and individual needs. Results driven supervisor with experience steering and directing all aspects of operations. Completed multiple projects, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
5
5
years of professional experience
Work History
Supervisor
Vape Boss and Cigars
Calgary, AB
12.2022 - Current
- Managing inventory and stock levels
- Training new employees
- Sales growth month over month
Residential Cleaner
Zest Cleaning Services
Calgary, AB
03.2022 - 09.2022
- Attention to detail
- Excellent time management, while prioritizing tasks
- Continuous communication in a team environment
Tobacconist
Tobacco Outlet
Calgary, AB
10.2021 - 02.2022
- Decision-making and problem solving
- Leadership and interpersonal skills
- Excellent customer service skills
Boutique Coffee Specialist
Nestle Nespresso
Calgary, AB
04.2021 - 10.2021
- Exceeded personal and common sales level targets
- Strong customer relations
- Robust and in depth product knowledge
Customer Experience Lead
Indigo Books & Music Inc
Calgary, AB
10.2020 - 02.2021
- On time weekly/monthly reporting
- Talent Calibration and talent management
- Customer de-escalation
- Maintaining visual merchandising standards
Customer Experience Representative
Indigo Books & Music Inc
Calgary, AB
09.2019 - 10.2020
- Closing and opening POS duties
- Obtain new membership acquisitions at a champion level
- Assisting customers in a timely and effective manner
Education
Joane Cardinal Schubert High School
06.2020
Skills
- Effective communication
- Organization
- Work Ethic
- Active listening
- Time management
- Adaptability
- POS Systems
- Reliability
Timeline
Supervisor
Vape Boss and Cigars
12.2022 - Current
Residential Cleaner
Zest Cleaning Services
03.2022 - 09.2022
Tobacconist
Tobacco Outlet
10.2021 - 02.2022
Boutique Coffee Specialist
Nestle Nespresso
04.2021 - 10.2021
Customer Experience Lead
Indigo Books & Music Inc
10.2020 - 02.2021
Customer Experience Representative
Indigo Books & Music Inc
09.2019 - 10.2020
Joane Cardinal Schubert High School
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