Shae Bryant

I supervised every day operations to ensure policy and member service expectations were being upheld. Performed regular audits of teller cash boxes, vault and cash recycler machines (TCR's). I performed branch certifications monthly, quarterly, semi annually and annually. I participated in employee coaching by helping employees learn how they can grow professionally and set monthly meetings for each employee to ensure accountability was upheld. I conducted weekly quality control of new membership applications, new deposit accounts and loan applications. I submitted payroll and created weekly schedules. As the assistant manager I was what the branch needed whether that was a teller, loan officer or manager.

Assisted members and non members with loan applications and new account openings. Helped members identify their financial goals by having in-depth conversations and recommending products tailored to their needs.

Assisted members with deposits, withdrawals, and loan maintenance items. As the vault teller I ordered cash weekly to fit the branch needs and processed the ATM.

I ensured that they store made our sales goals daily, weekly and monthly; and if not, made an action plan. I aided in interviewing and onboarding of new associates. I merchandised the store to company standards and ensured it was done to perfection.