Summary

Overview

Work History

Education

Languages

Timeline

Shae Daley

Fresno,CA

Summary

over all a valued team member with a high level of integrity and honesty. Diverse personality making it easy to get along with others. Enjoys a challenge and learns quickly.

currently a professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open, and committed to building customer base by providing positive service experience.

Overview

years of professional experience

Work History

Bartender

Bog House Pub

04.2023 - Current

Served high customer volumes during special events, nights, and weekends.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation. Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Kept bar presentable and well-stocked to meet customer needs.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Kept bar stocked with liquors, juices and garnishes for drinks.

Marketing Manager/Executive Personal Assistant

Adzado LLC

02.2023 - 04.2023

Quantified the effectiveness of marketing strategies each quarter by tracking income per call and reporting to senior management.
Ran a weekly report on revenue per call as well as revenue per advertisement.
Managed new and current company partnerships
Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Hosted weekly meetings.
Tracked and logged employees' weekly pay stubs
Ran errands for office and my boss (lunch, supplies, paying rent, etc.)
Oversaw personal and professional calendars and coordinated appointments for future events.
Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials, and products.

Business Office Associate

CarMax

05.2022 - 03.2023

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Filed and proof reviewed important DMV documents.
Notarized state documents.
Completed the process of purchasing and selling vehicles.
Counted and handled large amounts of cash.
Restocked supplies.
Drove customer/company vehicles. (automatic and manual)
Kept reception area clean and neat to give visitors positive first impression.

Customer Service Representative

U-Haul

09.2021 - 05.2022

Adhered to company policies and scripts to consistently achieve call-time and quality standards
Achieved high satisfaction rating through proactive one-call resolutions of customer issues
Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions
Educated customers on company systems, form completion and access to services
Set appointments around the United States
Assisted customers over the phone with locating and connecting their rented equipment
Responded to a large number of calls related to product and service inquiries (e.g., technical support, warranty claims, sales, etc.)

Manager Assistant

Leftover Treasures

02.2021 - 05.2022

Worked independently with minimal supervision
Arranged all components of home in timely manner to preform an estate sale or auction.
Labeled every item in home with price tags or auction numbers.
Served customers with knowledgeable, friendly support at every stage from shopping to purchasing.
Built relationships with customers to promote long term business growth.
Cleared large estates of their contents in a quick and efficient manner.
Managed online website on a daily basis.
Handled large amounts of cash.
Set up estate viewing appointments as well as showing the items that the estate contained.
Assisted auctioneer with every step of a sale.
Photographed large amounts of items efficiency and effectively.

Education

Associate of General Studies -

Fresno City College

Notary License -

National Notary Association

Phlebotomy -

Phlebotomy USA