Shae Rathbun
Henderson,NV
Summary
To become part of a successful, positive team that will lead as an example in the industry in efficiency and professionalism, and where team members are motivated to grow.
Overview
22
22
years of professional experience
Work History
SALES-FINANCE MANAGER
Chapman Chrysler Jeep
Henderson, NV
01.2017 - 10.2025
- Managed financial reporting processes to ensure compliance and accuracy.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Table Game Dealer
Cornwell Casino
Las Vegas , NV
01.2016 - 12.2017
- Dealt various table games including blackjack, poker, and craps.
- Explained game rules and procedures to players for clarity.
- Managed player transactions, including bets and payouts accurately.
- Monitored table activity to maintain game integrity and fairness.
- Engaged with players to create a welcoming atmosphere at the table.
- Collaborated with pit bosses to address player inquiries or issues promptly.
- Assisted in training new dealers on standard operating procedures and game rules.
Table Games Dealer
Hard Rock Casino
Las Vegas , NV
02.2004 - 01.2016
- Dealt various table games including blackjack, poker, and craps.
- Assisted new players with understanding game rules and procedures.
- Collected losing bets and paid out winnings promptly and accurately.
- Communicated effectively with other members of the table games staff team.
- Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
- Provided friendly customer service to guests at the casino table games area.
Education
High School Diploma -
Pocono Mountain East High School
Swiftwater, PASkills
- Fluent in CDK, DealerTrack, CUDL, Provision, Excel, Word, and PowerPoint, and multiple CRMs
- Customer satisfaction
- Effective communication
- Attention to detail
- Patience and composure
- Professionalism
- Notary
Timeline
SALES-FINANCE MANAGER
Chapman Chrysler Jeep
01.2017 - 10.2025
Table Game Dealer
Cornwell Casino
01.2016 - 12.2017
Table Games Dealer
Hard Rock Casino
02.2004 - 01.2016
High School Diploma -
Pocono Mountain East High School