Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Shae Renn

Plain City,UT

Summary

Proven adaptability to differing cultural and business environments. Detail-oriented and experienced in data analytics and visualization, back-end support, and conflict resolution. Team player who works well in group settings and independently, with the ability to lead a team or project from start to finish. Looking for a new role where hard work and dedication will be highly valued.

Overview

5
5
years of professional experience

Work History

Service Advisor

Performance Toyota Bountiful
Bountiful, UT
11.2021 - 01.2025
  • Facilitated a monthly minimum of 150 repair orders for maintenance, repairs, accessory installation, or warranty work.
  • Collaborated with parts department and technicians to ensure proper quotes, information, pricing, and timeframe was accurate before presenting the information to the customer.
  • Advised guests on services tailored by age, mileage, upon inspection, or by vehicular concerns; and created time frames for completion based on technician workload and labor hours per repair order.
  • Trained 3 new hires on proper procedure for managing repair orders, where to locate the correct information in each program, and how to organize workflow.

Project Assistant

NCHAM
Logan, UT
03.2020 - 07.2020
  • Coordinated with nationwide program managers to construct and ship instructional packets based on monthly needs.
  • Supported project leaders with various data-related needs to further newborn hearing research through analytics, data manipulation, and data transformation.
  • Performed data analytics on multiple projects to assist the Director in order to evaluate each program’s success.
  • Led the yearly data collection of each performance during an annual conference of speakers to examine each topic’s influence and impact on research.

Education

Bachelor of Science - Management Information Systems

Utah State University
Logan, UT
05-2020

Skills

  • Microsoft Suite
  • Technical troubleshooting
  • Data analysis & visualization
  • Project management
  • SQL & programming experience
  • Communication skills

Affiliations

Outside of my professional life I enjoy baking, playing Dungeons & Dragons, pickleball, and geocaching. I'm also fond of kayaking, car meets, and art museums and installments.

Accomplishments

  • Team leader of the Lowe's Merchandising Service Team February 2021 - October 2021 (North Ogden location)
  • Breakout Performing Star awarded March 2024 (Performance Automotive Group)
  • ASVAB score of 83

Timeline

Service Advisor

Performance Toyota Bountiful
11.2021 - 01.2025

Project Assistant

NCHAM
03.2020 - 07.2020

Bachelor of Science - Management Information Systems

Utah State University

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Shae Renn