Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shae Smith

Saint Paul,MN

Summary

Dedicated candidate eager to learn and work alongside talented individuals Walleye Capital has to offer. With a diverse portfolio of skillsets, strong past work experience, and impregnable desire to be better, my employment at Walleye Capital would add value to the company and nurture the opportunity for success.

Overview

5
5
years of professional experience

Work History

Studio Manager

Farrell's EXtreme Bodyshaping
06.2024 - Current
  • Perform daily/weekly/monthly assigned tasks
  • Execute retention activities for active members
  • Lead sales within given guidelines
  • Propose process updates to ownership

Frauds and Disputes Team Lead

Gurstel Law Firm, P.C.
08.2023 - 06.2024
  • Managed Fraud and Dispute team members and department inbox
  • Suggested business strategies for more efficient processes
  • Responded to client audits and update internal procedures accordingly
  • Completed daily reports

Frauds and Disputes Specialist

Gurstel Law Firm, P.C.
02.2020 - 08.2023
  • Established client connections using professional communication styles
  • Grew my portfolio of client specific portals to maximize production
  • Collected best practices to effectively resolve fraud and dispute claims across 9 states
  • Maintained current client contact information and operating procedures via internal databases

Education

Bachelor of Science - Apparel Merchandising And Design

Iowa State University
Ames, IA
05.2018

Skills

  • Organization/Time Management
  • Leadership and Teamwork
  • Trend Forecasting
  • Process Improvement

Timeline

Studio Manager

Farrell's EXtreme Bodyshaping
06.2024 - Current

Frauds and Disputes Team Lead

Gurstel Law Firm, P.C.
08.2023 - 06.2024

Frauds and Disputes Specialist

Gurstel Law Firm, P.C.
02.2020 - 08.2023

Bachelor of Science - Apparel Merchandising And Design

Iowa State University
Shae Smith