Shae Smith

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Updated pricing and signage to complete product displays and educate customers.
• Inspected merchandise for quality and arranged proper display location on floor.
• Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
• Answered customer questions regarding store merchandise, department information,

Managed client interactions through phone, processed invoices effectively, ensured high-quality customer service.

• Maintained accurate financial records, including sales reports, expense tracking, and budget management.
• Developed loyal customer base by consistently delivering high-quality products and personalized service.
• Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
• Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
• Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
• Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
• Increased store revenue through effective product merchandising and targeted marketing campaigns.
• Retained accurate records of purchases, titles and sales.