Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Shaena White

Tyler,TX

Summary

Resourceful professional in management operations known for high productivity and efficient task completion. Possesses specialized skills in strategic planning, team leadership, and operational improvement. Excels in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance. Recognized for exemplary customer service and positive attitude.

Overview

7
7
years of professional experience

Work History

Store Manager

The Dinner Table
Tyler, TX
02.2021 - 09.2024
  • Managed successfully a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Conducted daily store operations, including opening and closing procedures, cash handling, and deposits.
  • Ensured efficient management of inventory and supplies.
  • Developed strategies to maximize sales and profitability.
  • Ensured compliance with health department regulations and safety standards.
  • Performed data entry tasks related to sales, returns, accounts receivable.
  • Ensured all customer service standards are met at all times.
  • Warmly greeted customers by employing positive etiquette and asking well-rounded questions to identify issues.
  • Processed invoices from vendors accurately and promptly.
  • Managed multiple social media accounts across different platforms.

Sales Associate

Dillards Department Store
Tyler, TX
12.2019 - 02.2021
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and balancing drawers.

Bartender

Buffalo Wild Wings
Tyler, TX
01.2018 - 01.2021
  • Provided excellent customer service, built customer relationships for repeat business.
  • Managed a high volume of customers efficiently.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Resolved customer complaints in a professional manner.
  • Tracked/restocked inventory as needed.

Education

High School Diploma -

Troup High School
Troup, TX
05-2016

Associate of Science - Business Education

Tyler Junior College
Tyler, TX

Skills

  • Professional Customer Service
  • Leadership/Management Experience
  • Project Management
  • Operations Oversight
  • Multitasking and Organization
  • Prioritization of Tasks
  • Team Development and Motivation
  • Process Improvements

Accomplishments

  • Girl Scout Gold Award Recipient (2016)
  • Organized and Executed a Bone Marrow Donor Registration Drive for Two Consecutive Years with Be The Match, Resulting In 3,800 donors.

References

Sherri Lamb  Proprietor of The Dinner Table  (903) 590-7263

Cyndy Reagan  Sales Associate at The Dinner Table  (903) 806-2347

Jeanne Hines  Business Associate  (903) 530-7505

Jennifer Knipp  Account Executive  (970) 580-5277

Dr. John Lamb  Education  (903) 330-8165

Timeline

Store Manager

The Dinner Table
02.2021 - 09.2024

Sales Associate

Dillards Department Store
12.2019 - 02.2021

Bartender

Buffalo Wild Wings
01.2018 - 01.2021

High School Diploma -

Troup High School

Associate of Science - Business Education

Tyler Junior College

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Shaena White