Shaer Stoll
Stuart,FL
Summary
Dedicated cook with expertise in training kitchen staff and managing inventory. Proven track record in implementing waste reduction practices while maintaining high food quality. Committed to driving operational efficiency and enhancing overall service delivery.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Cook
Martin County School District
Palm City, FL
10.2017 - Current
- Prepared nutritious meals for students, adhering to dietary guidelines and safety standards.
- Managed kitchen inventory to ensure daily availability of fresh ingredients.
- Operated kitchen equipment safely, maintaining cleanliness and compliance with health regulations.
- Collaborated with staff to plan menus that met student preferences and nutritional needs.
- Trained new kitchen staff on food handling procedures and safety protocols.
- Monitored food preparation processes to ensure quality and consistency in meals served.
- Assisted in organizing special events by preparing themed meals for the school community.
- Implemented waste reduction practices to enhance kitchen efficiency and sustainability efforts.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Used standardized recipes and other instructions to prepare food.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Organized storage areas for efficient usage of space.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Managed portion control using correct utensils during preparation and plating.
- Resolved customer complaints regarding food quality or services provided.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Set up and performed initial prep work for soups, sauces, and salads.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Ordered supplies as needed for the kitchen.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Set up work stations prior to opening to minimize prep time.
- Checked completed orders for correct quantity and quality.
- Monitored temperatures of prepared food and cold-storage areas.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Distributed food to service staff for prompt delivery to customers.
Food Service & Cook
Palm Beach School District
Boca Raton, Florida
08.2015 - 06.2017
- Same as above
Cashier/ Back office cashier/Stock
Publix
Winter Haven, Florida
11.1989 - 11.1998
- Processed customer transactions efficiently at the checkout register.
- Maintained organized cash drawers and balanced registers daily.
- Assisted customers with product inquiries and store navigation.
- Handled returns and exchanges according to store policies.
- Collaborated with team members to ensure smooth operations during busy hours.
- Monitored inventory levels and restocked shelves as needed.
- Provided excellent customer service to enhance shopping experience.
- Trained new cashiers on procedures and best practices for efficiency.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Helped with purchases and signed customers up for rewards program.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Resolved customer complaints professionally in accordance with company policy.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
Education
Associate of Arts - Education
Polk State College
Winter Haven, FLSkills
- Food safety and quality control
- Nutritional guidance and menu planning
- Kitchen inventory management
- Equipment operation
Certification
- Servsafe
Affiliations
- I volunteered for 15 years in the schools my children attended.
Timeline
Cook
Martin County School District
10.2017 - Current
Food Service & Cook
Palm Beach School District
08.2015 - 06.2017
Cashier/ Back office cashier/Stock
Publix
11.1989 - 11.1998
Associate of Arts - Education
Polk State College