Shafaa Morgan
Atlanta,GA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Administration Assistant
The Transient
03.2023 - Current
- Worked with supervisors and management to maintain status reports and update information for client projects.
- Prepared weekly employee work schedules for team members.
- Recorded expenses and maintained accounting records.
Sales Agent
Viking Cloud
08.2022 - Current
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns to boost sales and customer satisfaction.
- Adjusted sales scripts to better target needs of specific individuals.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
Amazon Associate
Amazon
11.2020 - 09.2022
- Mentored and coached other team member, resulting in stronger staff development and increased productivity.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Worked varied hours, days, nights and weekends as business needs dictate.
Receptionist
4 Bears Auto Care
05.2020 - 09.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Worked closely with coworkers to strategically plan for company growth.
Education
High School Diploma -
New Visions Chtr High School
Brooklyn, NY06.2020
Skills
- Document Retrieval
- Customer Relations
- Business Administration
- Verifying Data Accuracy
- New Hire Training
- Conflict Resolution
Timeline
Administration Assistant
The Transient
03.2023 - Current
Sales Agent
Viking Cloud
08.2022 - Current
Amazon Associate
Amazon
11.2020 - 09.2022
Receptionist
4 Bears Auto Care
05.2020 - 09.2020
High School Diploma -
New Visions Chtr High School
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