Shaffi Hankins
Tempe,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Amazon
10.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Delivery Driver
DoorDash
01.2022 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
Delivery Driver
GoPuff
06.2019 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
General Manager
RJE LLC Glow Shots and Cocktails
01.2016 - 04.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Compliance Executive
IDR/BHK Financial
01.2015 - 12.2023
- Optimized resource allocation across various compliance programs, ensuring efficient use of budgetary funds.
- Led enterprise-wide risk assessments, identifying key areas for improvement in internal controls and governance practices.
- Conducted thorough audits to identify potential compliance gaps and recommend corrective actions.
- Actively participated in industry forums and conferences to stay abreast of best practices in compliance management methodologies and tools.
Education
High School Diploma -
Peoria High School
Peoria, AZ05.1993
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Safe Driving
- Problem-Solving
- Punctual and Reliable
- Dependable and reliable
- Time Management
Timeline
Delivery Driver
Amazon
10.2022 - Current
Delivery Driver
DoorDash
01.2022 - Current
Delivery Driver
GoPuff
06.2019 - Current
General Manager
RJE LLC Glow Shots and Cocktails
01.2016 - 04.2024
Compliance Executive
IDR/BHK Financial
01.2015 - 12.2023
High School Diploma -
Peoria High School