Shafreida Thomas
Madison,Tennessee
Summary
Dynamic and detail-oriented professional with extensive experience at Gainwell Technologies, excelling in insurance claims processing and data entry. Recognized for strong organizational skills and effective communication, I consistently optimize workflows and enhance team collaboration, ensuring data confidentiality and efficient administrative support. A reliable problem solver dedicated to achieving operational excellence.
Overview
7
7
years of professional experience
Work History
Senior Assistant Processor
Gainwell Technologies
03.2018 - 05.2025
- Screened insurance claims, answered multiline phone, sorted postal parcel, data entry, filed, logged information into computer system
Education
Associate Of Applied Arts - Medical Assistant
Miller-Motte Technical College
TNSkills
- Strong organization
- Administrative duties
- Data confidentiality
- Mail distribution
- Fast learner
- Time management
- Attention to detail
- Multitasking and organization
- Computer skills
- Team collaboration
- Verbal and written communication
- Decision-making
- Flexibility and adaptability
- Office administration
- Data entry
- Task prioritization
- Conflict resolution
- Client interaction
- Basic mathematics
- Editing and proofreading
- Record keeping
- Inventory management
- Administrative support
- File and record keeping
- Schedule and calendar management
- Workflow optimization
- Schedule coordination
- Project coordination
- Administrative tasks
- Multi-line phone systems
- Mail sorting and distribution
- Call reception
- Documentation and filing
- Calm demeanor
- Positive and professional
- Email correspondence
- Reporting and documentation
- Records management
- Professional and mature
- Business administration
- Inventory replenishment
- Teamwork and collaboration
- Customer service
- Problem-solving abilities
- Multitasking Abilities
- Insurance claims processing
- Reliability
- Excellent communication
- Organizational skills
- Telephone and email etiquette
- Active listening
- Effective communication
- Adaptability and flexibility
Timeline
Senior Assistant Processor
Gainwell Technologies
03.2018 - 05.2025
Associate Of Applied Arts - Medical Assistant
Miller-Motte Technical College
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